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Executive Assistant and Property manager

Posted on: 2024-12-13

PROFESSIONAL EXPERIENCE

First Residential ndash; Union City, NJ
Executive Assistant | February 2024 – Present

  • Support daily operations for property management teams by managing schedules, emails, and administrative tasks.
  • Handle customer inquiries and account management, ensuring accurate transaction records for over 70 accounts daily.
  • Coordinate and track communications, working closely with clients and residents to resolve concerns promptly.
  • Utilize property management software to facilitate operations and ensure timely project delivery with high-quality outcomes.
  • Collaborate with management and team members to maintain smooth operations across residential properties.

Silverman ndash; Union City, NJ
Executive Assistant | November 2022 – January 2024

  • Assisted residents and clients with arrival and queries, ensuring a welcoming environment at the building.
  • Managed appointments, emails, faxes, and posts, often corresponding on behalf of management for efficient operations.
  • Utilized property management software (Appfolio, First Service Residential, Buildinglink) to monitor operations and ensure efficient property management.
  • Managed the key control log for five residential buildings, ensuring security and compliance with building policies.
  • Provided on-site support during meetings, travel, and accommodation arrangements for senior management.
  • Trained and mentored over 10 new employees to integrate into company policies and procedures effectively.

Starbucks ndash; Union City, NJ
Store Supervisor | November 2018 – July 2021

  • Supervised daily operations of the store, ensuring compliance with company standards and maintaining high-quality customer service.
  • Managed payroll, accounts payable/receivable, and performed banking tasks for the store.
  • Led a team of 20+ employees, ensuring smooth operations, resolving conflicts, and optimizing customer satisfaction.

EDUCATION

Post University College ndash; Online
Bachelor of Science in Human Services | In Progress