Seeking Governance, Risk, Compliance, Information Security positions

Posted on: 2023-09-05

 Zaviera Evans

(216) 832-3003 | [email protected] | LinkedIn

Professional Experience

February 2022 – Present
InfoSec Analyst                                                                              Flexjet, LLC – Richmond Heights, OH

• Developed and enforced security policies in alignment with NIST 800-53 controls, ensuring integrity, authentication, and confidentiality.
• Conducted third-party vendor risk assessments, safeguarding information systems and addressing vulnerabilities.
• Partnered with the Data Privacy Officer to manage overlapping responsibilities and ensure information protection.
• Led monthly Security Awareness and phishing simulation trainings, strengthening organization-wide risk awareness and reduction.
• Managed security incidents, documented root causes, and coordinated the implementation of preventative measures.

Accomplishments

• Elevated the completion rate of the User Security Awareness Training program from 0% to 34%.
• Achieved a <2% click rate on the Microsoft Phishing Attack Simulation training program, highlighting a well-informed workforce.

July 2017- February 2022
Helpdesk Analyst / IT Security Analyst                          Zin Technologies - Middleburg Heights, OH

• Spearheaded the creation of a privacy compliance program, addressing privacy, governance, and incident response requirements.
• Conducted security control assessments to validate the effective implementation of controls and suggested improvements.
• Assisted in WAN, LAN, and VPN network configurations, ensuring secure and efficient operations across business locations.
• Continually assessed and advised on risks inherent to business operations, offering solutions and countermeasures for IT-related changes.

Accomplishments

• Decreased IT vulnerabilities by 50%, enhancing overall security posture.
• Designed an IT SharePoint repository, centralizing documentation and fostering collaboration.
• Instituted multi-factor authentication for elevated privilege accounts, bolstering access control.

February 2015 – January 2017
Tier II/Test Engineer                                                         Acceleration Systems - Northfield, OH

• Optimized business processes for invoicing, shipping, and receiving, enhancing efficiency for resellers and clients.

February 2005 – January 2015
Tech Support Representative                                                      CGI Federal, Inc. - Cleveland, OH

• Collaborated with clients to troubleshoot and resolve network issues, documenting solutions and adhering to SLAs.

Education

• Western Governors University, UT
  Master of Science: Cybersecurity and Information Assurance (current)
• Utica College, Utica, NY
  Master of Science: Cyber Security/Cyber Operations
• Ohio University, Athens, OH
  Bachelor of Science: Technical and Applied Studies
• Cuyahoga Community College, Cleveland, OH
  Associates of Business, Web Development

Skills & Expertise

• Business Process: Demonstrated proficiency in streamlining and optimizing business processes for efficiency and effectiveness.
• Business Risk Management: Adept at devising risk management strategies, conducting assessments, and implementing countermeasures.
• Contingency Planning: Experienced in developing and executing contingency plans to address potential business interruptions and challenges.
• Databases: Proficient in managing and leveraging databases to store, retrieve, and analyze data effectively.
• Information Risk: Expertise in assessing threats, conducting security control reviews, and recommending quality standards to mitigate risks.
• Technical Specialists: Skilled in supervising and collaborating with technical specialists to address complex IT challenges and solutions.
• Information Assurance: Knowledgeable in legal practices relating to data protection, integrity, and confidentiality.