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Senior Operations and Culture Executive / VP, Sr. Director, or COO Resume


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Executive Profile

Getting things done today while building better teams for tomorrow.

Operations leader and certified executive coach with a focus on culture and communications. + years of leadership roles in organizations ranging from a tiny consulting startup to an ,+ member non-profit.

Helped drive rapid growth that led to multiple appearances in the Inc. and Philadelphia . Developed exceptional corporate cultures leading to appearances on “Best Places to Work” lists in Main Line Today Magazine and The Philadelphia Business Journal.Developed the training and processes needed to build and lead effective teams. Technically savvy with an engineering background.

I bring order to chaos as an exceptional problem solver, organizer, and communicator.

  • Information technology
  • Non-profit
  • Consulting
  • Pharmaceutical
  • Finance
  • Engineering
  • Manufacturing
Selected Skills
  • Program and Project Management
  • Team Building and Culture
  • Team Leadership and Line Management
  • Course Development and Delivery
  • P&L, Budget Management
  • Executive Coaching
  • Remote Team Organization and Management
  • Strategic Planning
  • Communications and Marketing
  • Policy Development
Selected Work Experience

Mariposa Teams (-Present)
Founder and CEO, Executive Coach

  • I coach executives and entrepreneurs to increase sales, develop stronger business relationships, and make the next leap in their professional careers

Alpha Sigma Alpha National Sorority
Chairman, Board Search Committee (-Present)

  • Leader of a -person committee tasked with identifying the national leadership, including the national president, of a vibrant organization of more than , women for the - biennium
  • Facilitate review, assessment, and interview activities to identify candidates with the experience, skills and characteristics for service
  • Maintain communications with stakeholders, including a formal report to the full membership
  • Revise and augment the existing search process to improve future searches

National Vice President of Communications (-)

  • As an elected member of the board of directors, oversaw the publications, communications, and public relations program
  • Secretary of the corporation and provided financial oversight

District Facilitator/Team Leader (-)

  • Responsible for AΣA’s northeastern U.S. organization
  • Led team of volunteers to support and manage chapters

Jacquette Consulting, Inc. (-)
Vice President of Communications, Operations, and Culture

  • Managed communications, marketing, and operations activities for a boutique information technology consulting firm
  • Worked with visionary CEO to systematize growth, drive strategic planning and execution, and implement an award-winning culture
  • Helped drive three appearances on the Inc. , five appearances on the Philadelphia , one Best Places to Work award, and quadrupled revenue during my tenure

First Consulting Group ((phone hidden))
Practice Team Lead/Senior Consultant

  • Led the -person Technical Communications & Training practice in the Life Sciences division
  • For a $M drug safety program, managed development of a training program for more than users worldwide
  • Representative clients: Johnson & Johnson PRD, Bristol-Myers Squibb, Merck & Co., Pfizer, Procter & Gamble, De Lage Landen
Representative Courses and Presentations

Designed and delivered more than courses, including the following:

  • Creating Accountable Teams: A Culture for Collaboration & Success
  • Dealing with Difficult People (With Less Difficulty)
  • How to Work with Remote Teams (-part webinar series)
  • Effective Remote Engagement: The Art of Leading Long Distance
  • Enough Drama: How to Stop the Madness & Spark Healthier Conversations
  • Your Next Great Adventure: Steps to Successfully Doing Something New
  • Working with Passion: Finding What Drives You in Your Life and Career
  • I am a Leader (Emerging Leader Basics)
  • Concerns of Women in Science & Technology: Clues to Developing and Retaining Women in Scientific and Technical Environments
  • Where in the World is Your Project?

Associate Certified Coach (ACC), International Coaching Federation

Bachelor of Science in Electrical Engineering, Kettering University

Certificate - Marketing Excellence, St. Joseph’s University