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(email hidden) - (phone hidden) - Columbus, Ohio
Customer care coordinator with years’ experience in conflict resolution and high-volume outbound and inbound customer care.
Customer Care Coordinator February -Present
Chipotle, Corporate Division Columbus, Ohio
Freelancing – Various Gigs August – February
Various Companies Remote
Community Engagement Specialist - United Way August – August
AmeriCorps VISTA, one-year term Buffalo, New York
Wright State University
Bachelor’s of Rehabilitation
Hard Skills: Multiple phone lines, Fraud Detection, Outbound Calling, Inbound Calling, SEO
Soft Skills: Team Player, Self-Starter, Go-getter, Multi-tasking, Customer Service Skills, Leadership, Management
Software: Sparkfly, Salesforce Lightning/Classic, DoorDash Merchant Portal, Google Docs, Slack, Discord, Android