Marketing

Skilled marketing and social media specialist. Experienced writer with excellent communication and organizational skills.     

2/2017 – 3/2021

Kettle Moraine Heating & Air Conditioning

Delafield, WI

§  Planned and provided oversight for marketing projects including direct mail, e-mail, and social media campaigns

§  Maintained strong social media presence and brand awareness through Facebook, Twitter, YouTube, and Instagram, successfully increasing followers.

§  Created content for print and digital marketing that effectively engaged customers and promoted sales.

§  Managed media for company events, including pre-event strategic communication planning and post-event media.  

§  Collaborated with management to acquire talented professionals for vacant and new positions. Created job descriptions, posted positions, and screened resumes.    

6/2016 – 2/2017

Ralph’s Heating & Air Conditioning

Muskego, WI

§  Managed daily business operations, including schedule and business communication to ensure timely, reliable services.

§  Developed marketing content and maintained website, increasing customer engagement and sales.

§  Provided exceptional customer service through effective relationship-building and problem-solving.

6/2005 – 4/2015

IndependenceFirst

Milwaukee, WI

§  Managed Resource Center and served as mid-level management. 

§  Organized and coordinated successful company events.

§  Created materials, presentations, and curriculum for staff and consumer trainings.

2001 - 2005

Marquette University

Milwaukee, WI

References are available on request.