Creative Product Minded UX Designer
Posted on: 2021-05-19
RACHEL BUGGÉ
[email protected] | (703) 346-8449 | linkedin.com/in/rachel-bugge | rachel-bugge.com
PROFESSIONAL PROFILE
I have a deep love for solving problems. Beyond that, I have a love for learning which has led me to study graphic design, product innovation, and some computer science. I thrive in cross-disciplinary environments. Being an artist, empathy runs deep through all of my creative processes. Through my educational and personal artistic endeavors, I’ve learned the value of failing fast. Currently, I’m working at a Spectrum (Charter Communications) as a UX designer and product design lead on Spectrum’s Webmail platform.
EXPERIENCE
UX Designer, Spectrum Charter Communications
03/2021 - Present
- Product design lead across 10 self-service web solutions with a 30M+ customer base
- Oversaw the development of Spectrum Webmail redesign, improving the experience of 6.5M monthly users
- Maintained and owned strong working relationships with the research, design systems, accessibility, and content teams while managing expectations and needs from engineering and product teams for product development
- Navigated product lifecycle communication and balance through engineering, design, and product
Visual Design & Communication Associate, Connected DMV
08/2020 - Present
- Built a compelling digital presence for a regional non-profit collaborative organization
- Redesigned web site to reflect organization’s strategy and vision at large, increasing steady rates of traffic
- Content creation for general communications, social media, and CRM outreach
- Developed a new brand, pitch, and story for an outreach, advisory, and funding board
Product Analyst Intern, Charter Communications
06/2020 – 07/2020
- Assisted Charter product manager and designer regarding input gathering for end-user requirements
- Developed new-hire onboarding content for both technical and business employees
- Worked alongside product designers to explore new flows and product opportunities
Marketing & Communications Graduate Assistant, VCU da Vinci Center
10/2019 – 05/2020
- Worked in collaboration to develop a style guide, brand, and social media
- Conducted a UX project for restructuring a website using customer feedback and human-centered design
- Created branding and event space design for inaugural Founder’s Summit
Freelance Graphic Designer
06/2016 – Present
- Developed new logos and visual identities for small businesses
- Created web sites for entrepreneurs and solo ventures
- Social media content creation, marketing, and planning
EDUCATION
Master of Product Innovation (4.0), Virginia Commonwealth University, 2019 - 2020
Bachelors of Arts, Studio Art, Baylor University, 2014 – 2018
SKILLS & TOOLS
Agile ? Brand Development ? Certified Scrum Master ? Collaboration ? Design Thinking ? Ideation ? Pitch Delivery ? Product Design ? Rapid Prototyping ? User Interface ? User Experience ? User Research ? Wireframing ? Web Design ? Adobe Illustrator ? Adobe InDesign ? Adobe Photoshop ? Adobe XD ? C++ ? Confluence ? Figma ? HTML / CSS ? Java ? Jira ? Miro ? Mural ? Trello ? Sketch
AWARDS & CERTIFICATIONS
ADOBE CREATIVE JAM (2020): Selected and presented as a finalist in producing a mobile-app prototype for A+E Networks
VCU HEALTH INNOVATION CONSORTIUM HEALTH SPRINT (2019): Winning team for Technical Innovation Sprint Challenge
EUROPEAN INNOVATION ACADEMY (2019): EIA Team Spotlight, Nixon Peabody Patent Innovation Award, ticket to Comau’s School of Project & People Management, acceptance to HAG Venture Accelerator
CERTIFIED SCRUM MASTER (2019)
BAYLOR STUDENT ART EXHIBITIONS (2016, 2017): Five pieces of fine art selected for the Martin Museum of Art Exhibit.
THE HAROLD C. SIMMONS & FRIENDS OF THE FINE ARTS SCHOLARSHIP (2016)
CONGRESSIONAL AWARD GOLD MEDAL (2015)