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Operations Manager Resume


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Remarkable communicator possessing operations management experience complemented by superior training and leadership skills. Able to blend diverse groups of people into a cohesive unit focused on establishing trusted customer relationships. Innovative marketer delivering creative promotional strategy through social media and website development. Proficient in English and Spanish languages as well as HubSpot, Asana, SAP, and Workday.

Proven expertise in:
• Administrative Management
• Sales Training
• Promotion Supervision
• Social Media Content Creation
• Customer Networking
• Event Planning
• Procedural Compliance
• Project Management

Bachelor of Business Administration and Marketing ()
American InterContinental University
Weston, FL


Breeze Creative, LLC. – Miami, FL
Office Manager, – Present
Maintain financial and production reports including but not limited to cash flow reports, invoices, purchase orders, contracts, and job files.
Correspond daily with contractors, subcontractors, customers, and vendors. Serve as project manager including project planning, timeline distribution, coordinating installations, client consultation, managing the design and development team’s timeline, overseeing installations from start to finish, and installing software. Involved in sales and meeting with potential new clients.

Key Contributions:
? Ensure projects are completed on time and in budget.
? Implement inventory management system for optional warehousing of hardware.

Brother International Corporation – Miami, FL
Key Account Representative, to
Lead superior marketing and sales teams to provide strategic solutions and build long-term customer connections in Central America and the Caribbean.
Broadened international client network through efficient sales techniques and procedures. Managed promotion team to grow consumer base through events, seminars, and presentations. Created and maintained website and social media content to maximize brand awareness. Analyzed calendar, events, and expense reports for optimal productivity.

Key Contributions:
Achieved $, sales target.
Signed three new accounts in the fiscal year.

Brother International Corporation – Miami, FL
Field Specialist/Trainer, to
Organized training events to enhance client product knowledge and promote corporate campaigns.
Displayed product line capabilities to retail locations through detailed demonstrations. Collected and effectively communicated constructive feedback to enhance sales and marketing team practices and procedures. Prepared and planned instructional events delivering newest sales methods and fostering a culture of self-improvement.

Key Contributions:
Established an increasing social media presence.
Played pivotal role in international expansion due to advanced training events and client interaction.

Tropical Wind Cargo International – Doral, FL
Operations Manager, to
Directed Air, Ocean, and Ground staff to ensure efficient cargo operations.
Streamlined freight imports and exports through agent, carrier, and vendor communication. Managed administrative actions and ensured adherence to company policies and procedures. Displayed versatile training presentations to accommodate various learning styles.

Key Contribution:
Expanded region with two locations totaling -% revenue increase.

Tropical Wind Cargo International – Doral, FL
Air and Ocean Traffic Coordinator, to
Supervised cargo employees and provided statistical support to business partners.
Orchestrated cargo schedule and adjusted to compensate for fluctuating supply and demand. Compiled key statistical data regarding primary operations in Costa Rica, Guatemala, Nicaragua, and Honduras. Ensured shipment compliance with US customs.

Key Contribution:
Accomplished satisfactory performance results by implementing new processes and time prioritization skills.