Health Care Administrator

Posted on: 2020-03-05

With a demonstrated history of dental services management, proficient interpretation for Social Services and multiple health care, insurance and educational institutions. As Insurance agent with New York Life Insurance Company, increased sales by 20% within 6 months period. Enhanced client servicing procedure and marketing strategies in Assistant Account Executive role with HUB International Healthcare Solutions.

Attained higher education Bachelor of Arts in English Translation and Bachelor of Science in Health Services Administration. Detail oriented; effective and innovative, fast learner. Always endeavor to learn and be productive.

Experience

HUB International

Assistant Account Executive (Contract)                                                              NY (Aug. 2019 – Oct. 2019)

• Supported broker team providing necessary documentation- marketing materials and carrier information
• Managed renewals, invoicing and follow up reports on EPIC management system
• Prepared and updated documents to market renewal business

New York Life Insurance Company                                                                   NY (June 2017- April 2019)

Licensed Insurance Agent

• Offered services of Health and Life insurance and Annuities
• Planed events and arranged meetings with new or existing clientele
• Analyzed client’s financial needs, simplified the concept of products and secured their financial future
• Managed client data and marketing materials in Salesforce
• Developed insurance related underwriting follow up administrative procedures
• Assisted Partner with recruiting and new hire

thebigword Translation & Localization                                                                NY (Sep. 2013 – Present)

Freelance Interpreter                                                                              

• Accomplish face to face interpretation intended for Department of Education: student testing, psychological evaluations and parents’ consultations and hearings

United Language Group Inc.                                                                            CA (Sep. 2016 – Dec. 2017) 

Freelance Interpreter

• Interstate phone interpreting from/to English, Farsi (Persian) and Armenian languages
• Facilitate communication intended for clients of Healthcare providers, Department of Social Security

    and Insurance companies                        

Kids Dental Village empowered by hellosmile                                                 NY (Aug. 2015 – Aug. 2016)

Clinical Assistant    

• Input and charted clinical records into proprietary software
• Performed assisting in all pediatric dental procedures

Berlitz Global Language Learning Center                                                        NY (June 2013 – Mar. 2016)  

Instructor (Contract)                                                                              

• Practiced teaching English, Farsi languages to non-native speakers

General Cosmetic and Prosthodontic Dental PC                                       IR & NY (June 2005 - May 2012)

Office Manager and Clinical Supervisor

• Managed all operations in Dental clinic
• Successfully fulfilled administrative tasks along with supervising clinical activities
• Handled customers related and office financing coordination

Education

• BS in Health Service Administration

       CUNY, Lehman College                                                                                           

• Dental Hygiene program- Discontinued

       CUNY, New York City College of Technology                                                      

• BA in English Translation

       Payam Noor University- Overseas                                                                                            

Other Achievements

Proficient in Microsoft Office, Open Dental, Salesforce and EPIC data managing systems

Accident, Health and Life Insurance; Licenses                                                              NY, NJ, GA, IA, 2017

LEAN: Project Management; Certification, Mount Sinai St. Luke’s Hospital                                         NY, 2016

Safeguarding Vulnerable People; Certification, International School of Linguists Ltd.                        NY, 2015

Interpreter Preparation; Certification, NYC Department of Education                                                                                                                        

Member of National Society of Collegiate Scholars (NSCS)

Volunteer Activities

• Areni; Nonprofit Organization                                                                                  NY, (Oct. 2018 – Present)

• Mount Sinai St. Luke’s Hospital Administrative Assistant                                          NY, (Feb. 2017- Dec. 2017)

• NY Presbyterian- Columbia Hospital Clinical Assistant                                             NY, (Feb. 2017- Mar. 2018)

• Catholic Charities Dental Services                                                                        NY, (Sep.2010- Nov. 2010)