Social Services

pamela a. nerad

7006 Cliffside drive ? racine, WI 53140 ? 262-822-1032 [email protected]

Relevant Skill History

·      18 years of experience working with community and connecting people to services

·      Extensive experience working with participants with mental health, AODA, and persons with disabilities

·      Ability to write detailed, accurate, and articulate reports in a time sensitive fashion

·      Knowledge of current best practices in community mental health care; familiarity with relevant statutes, rights, and resources

·      Ability to communicate professionally with a wide range of people

·      Ability to work effectively and efficiently in stressful and diverse environments

·      Proficient in MS office, along with state and county programs

Experience

2017-2019

Kenosha Human Development Services

                            Kenosha, WI

children’s long term service waiver coordinator

·      Coordinate services not covered by Medicaid for disabled children in Kenosha County

·      Approve and set budgets within County and State guidelines, using Excel and other county specific programs

·      Screen participants for services

·      Communicate with other professionals involved in care of participants

2005-2006, 2007-2017

Kenosha Human Development Services

                            Kenosha, WI

adult crisis

·      Emergent response to mental health, aging and disability, and AODA crises

·      Close collaboration with local and county officials to deescalate situations and ensure appropriate care for consumers

·      Response to volatile and varied situations, including homes, schools, emergency rooms, jails, etc.

·      Detailed and court-appropriate documentation of consumers’ circumstances, actions, and outcomes

·      Detaining clients under Chapter 51 statutes

·      Obtaining and documenting medical and social histories of consumers

·      Referral to appropriate community services and treatment facilities

·      Listening attentively to consumers and using empathy to identify needs

2005 to 2006

Kenosha Human Development Services

                            Kenosha, WI

supportive apartment worker

·      Coordinate services for consumers struggling with mental health and substance abuse issues

·      Assisting clients with daily living skills and specified needs