Creative Writer for Branding and Customer Experience Resume
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Resume:
Work Experience
DeckTec Outdoor Designs, Inc., Golden, CO
Marketing Associate July – July
- Worked with team to create copy to be distributed in in-home magazines of up to , people
- Worked with team to create newsletter content to be mailed to over , people monthly
- Created and scheduled weekly newsletters to be emailed to over customers
- Created and wrote weekly internal DeckTec newsletter, which was emailed to people
- Coordinated off-site meetings, including food, venue, and communication to over employees
- Scheduled all social media content to be shared on DeckTec social channels
- Spoke with customers about potential projects, gathering information and anticipating needs and expectations
- Created and update customer folders and forms for office staff
- Logged all incoming customer payments in QuickBooks
Spry Squared, Inc., Highlands Ranch, CO
Junior Marketing Associate Dec – Jul
- Generated ideas and content for blog topics across industries; including holistic, law, and marketing
- Formatted and standardized social media across company platforms
- Updated and maintained WordPress and Shopify sites for Spry Squared and clients
- Used Zoho to post social media content to Twitter and Facebook pages for Spy Squared and clients
GameStop, Lakewood, CO
Senior Game Associate Nov. – July
- Successfully increased sales of collectibles by % by creating a campaign centered around local event Denver Comic Con
- Understood customers and was able to recommend games that fit their needs, interests, and play style
- Educated customers on age appropriate games for children of different abilities
- Worked with staff and management to improve knowledge of store procedures, and customer communication
Colorado State University, Fort Collins, CO August – May
Computer Lab Assistant & Career Center Student Ambassador
- Communicated with other campus offices regarding Career Center services and events
- Gave presentations to - students and staff on how to utilize Career Center Services or maximize event participation.
- Worked with other Student Ambassadors to schedule presentations and work on projects to meet deadlines
- Scheduled - student appointments per shift with Career Educators or other services
- Demonstrated strong customer service and problem-solving skills to meet students’ needs and answer questions
- Gave excellent customer service by helping students with technical and computer problems
- Maintained lab cleanliness and checked out technical equipment and supplies to students and staff
- Communicated with other lab staff and supervisor about technical problems
Corporate Teams, Golden, CO May – December
Social Media Coordinator
- Created social media strategy including posting schedule and content
- Created copy for social media and blog posts
- Used team building event summaries from customers and staff to post - blogs per week
- Supervised other social media staff on updates and blog posts
Red Rocks Community College, Lakewood, CO Oct. – Aug.
Social Media Coordinator & Admin Assistant to Technology Department
- Developed and fleshed out new social media networks for branded communication for the college
- Maintained and created content for social media networks
- Created copy to be posted on all Red Rocks social media networks
- Coordinated with - marketing staff on social media contests for graphics or pictures to be used in promotional content or contests for students
- Helped computer technology staff with contacting students, updating documents, book orders, and grade input
Leadership and Community Service
Colorado State University, Fort Collins, CO
Vice President and Workshop Leader Dead Poets Society Aug. – May
- Conducted poetry workshops with - students during meetings, including prompts and revisions
- Gave presentations on Dead Poets Society to student classes to increase attendance
- Work with faculty and graduate students on creating workshops for students on topics such as publishing and graduate school
Red Rocks Community College, Lakewood, CO
Society Events Chair, National Society of Leadership and Success Oct. – May
Children’s Hospital Fundraiser Nov.
- Collaborated with the Video Game Club to set up a -hour gaming marathon to raise money for Children’s Hospital
- Secured community donations of food for the event from different local restaurants
- Partnered with Dark Matter Games to raise money through tournaments at their store
Adopt a Platoon Donation Drive April
- Committee member of the “Adopt a Platoon” bake sale and donation drive
- Coordinated between different clubs at Red Rocks Community College to create awareness and gather donations
- Helped to raise over $ in donations to cover shipping costs. Shipped over boxes of items to active duty soldiers in Iraq
President and Co-founder of Women in IT Jan. – May
Created the club to get more women interested in taking technology centered classes and pursue careers in technology
- Coordinated and/or lead up to classes on basic IT concepts per semester
- Coordinated a bake sale to raise money for Colorado Flood Relief, donated over $ to Red Cross and Lyons flood victims
- Organized a bake sale to raise money for Hurricane Sandy Relief, donated over $ to Red Cross
Volunteer Experience
Denver Comic Con, Denver, CO June – Present
Social Media Response Team Coordinator
Social Media Manager for Denver Comic Con and Pop Culture Classroom
Assistant to the Director of Communications
Registration Volunteer
Education
Bachelor of Arts in English, Creative Writing concentration August
Colorado State University, Fort Collins, CO . GPA
Associate of Arts, graduated with honors May
Red Rocks Community College, Lakewood, CO . GPA
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