Sport & Leisure Management Major

Posted on: 2017-11-08

Education
Bachelor of Science: Sport & Leisure Management 2016
East Tennessee State University - Johnson City, TN
Graduated Magna Cum Laude
2015-2016 Sport & Leisure Management Student Of The Year.
Sigma Alpha Epsilon Fraternity.

Work History
Ticket Partnership Assistant 02/2017 to 09/2017
Chattanooga Lookouts – Chattanooga, Tennessee
Achieved $37,000 in group sales for the 2017 season.
Oversaw the Most Improved Student Program, with 9,000 participants.
In charge of 3 game day picnic areas, serving between 25-300 individuals per group.
Managed donation requests.
Supervised 18 game day employees.
Shift Supervisor 06/2011 to 06/2017
Baskin-Robbins – Cleveland, TN
Supervised 2-4 employees per shift.
Handled Monthly Inventory.
Responsible for $500-3500 per shift.
Responsible for closing of the store, including delivering daily profits to the bank for night deposit.
Maintained high standards of customer service during high-volume, fast-paced operations.
Student Manager 09/2015 to 04/2016
East Tennessee State University Women's Basketball – Johnson City, Tennessee
Responsible for the set up of practice, including performance as scout team member.
Filmed and Categorized practices.
Recorded statistics throughout the season.
Handled game-day operations, both home and away, including uniform preparation and player assistance.
Contacted coaches and players about off-season camps.
Game Day Employee 06/2015 to 09/2015
Johnson City Cardinals – Johnson City, TN
Performed game-day promotions, including on field promotions with fans.
Assisted with concessions, which included: Preparing food, Handling orders and being responsible for $1500-$5000
per night.
Stadium set up and tear down on game-days.
Assisted with field preparation and maintenance.
Ticket Intern 06/2014 to 09/2014
Johnson City Cardinals – Johnson City, TN
Assisted with a 53% attendance increase, which was 4th highest in Minor League Baseball for the 2014season.
Achieved an increase in revenue by over 40%, including an organization record in ticket sales.
Oversaw ticket sales on game-days.
Responsible for $500-$2500 per night in ticket sales.
Assisted with Game Day Promotions, including on field interactions with fans.
Responsible for field preparation, including weather delays and pre/post game maintenance.
Ticket Associate 04/2013 to 08/2013
Chattanooga Lookouts – Chattanooga, Tennessee
Worked under the supervision of the Director of Ticketing, to achieve the sale of individual and season tickets.
Responsible for advertising game-day promotions to potential customers.
In charge of selling game-day tickets and providing will-call tickets to fans.
Assisted with the sale of group outings between 10-100 people.
Handled between $2500-$5000 per night in ticket revenue.