HR Manager, Global Recruiting Operations

Posted on: 2017-11-01

__________________________________________________________________________________________________                                                                                             Summary

Recognized as an innovative and strategic thinker with the proven ability to design, build and reorganize approaches to meet or exceed objectives.  A visionary with proven operational & leadership skills to lead from conception through completion. Multifaceted with years of experience in several fields, including healthcare, military, finance, government, research & the nonprofit sector.

                                                                                                  Expertise

                                                                       Professional History

HR Manager, Global Recruiting Operations, 02/2016 to Present
Recruiting Operations Manager, 01/2015 to 02/2016

The Nature Conservancy – Arlington, VA & Minneapolis, MN

Lead a cross-functional, geographically dispersed and culturally diverse team of seven engaged in full cycle recruitment, training, diversity sourcing, passive & active recruiting functions.

• Collaborated with VP, Direct of HR and the Systems team to implement PeopleSoft upgrade. Improving candidate & staff ATS experience by more than 25%.
• Global Diversity, Equity & Inclusion project team member. Contributed to the overall project objectives to adopt a set of inclusive recruitment practices attracting diverse applicant pools & interview slates for all positions at all levels. Completed individual deliverables to include but not limited to designing comprehensive diversity job board listings, and demographics analytical reports.  Leading to 32 states generating robust forecasting metrics.
• Own & manage TNC's global, decentralized and geographically dispersed recruiting strategy & delivery, brand recognition; overseeing the day to day systems and processes to include but not limited to background screening/adjudication, project development, training, talent forecast, vendor partnerships and marketing strategies.
• Evaluate data for recruitment trends, using custom queries to monitor and analyze performance metrics, KPIs & lead conversions to improve hiring processes & reduced cost. Decreasing interview to offer ratio by 20%.
• Oversee report completion to ensure compliance with employment-related laws related to recruiting & hiring to include but not limited to EEOC/AAP, Vets 100, OFCCP and DOL regulations.
• Coach and develop team members to be more efficient in their roles and to succeed in positions of responsibility outside of Recruiting Operations; three Recruiting Operations alumni have advanced to positions across TNC.
• CODA Global Fellows Program - Provided operational HR Support and strategies for effective HR/Recruiting programming in the Africa Region (Kenya, Gabon, Mozambique, Tanzania, Seychelles, Namibia, Zambia), improving data reporting by more than 85%.
• Responsible for the successful initiation, planning, design, execution, monitoring, controlling, closure and retraining deliverables organization wide (US & International), reducing processing speed, increasing posting engagement from 14 staff in FY15 to 111 in FY16 – FY17.
• Designed and launched a centralized Subject Matter Expert social media recruiting team concentrating on branding, pipeline building, sourcing and outreach needs spanning four continents.

Clinical Research Recruiter Program Specialist, 04/2014 to 03/2015
National Institute on Aging (NIA)/NIH – Baltimore, MD

Managed and developed all aspects of the recruitment strategies & processes in alignment with Internal Review Board (IRB) regulatory guidelines, to include media advertising and clinical trial subject recruitment. Used qualitative & quantitative analytical techniques, including break-even & SWOT analysis.

• Developed actionable strategies leading to partnerships with 100+ organizations in targeted demographics.
• Generated 1000+ leads from face to face prospecting in the community (Integration & relationship-building)
• Expanded to more than 25 zip codes and neighboring states at no cost to the organization.
• Prepared periodic and ad-hoc reports summarizing performance overall recruitment efforts for the Principal Investigators, Researchers, Clinical Research Coordinators, and NIA Clinical Director.
• Formulated a recruitment Model for diversity & inclusion plan submitted to the Association for the Accreditation of Human Research Protection Program (AAHRPP) at NIH.

HR Generalist /Corporate Responsibility (CR) Consultant, 06/2013 to 2/2014
New York Stock Exchange NYSE – Chicago New York, IL NY

Collaborated with management, learning & development, diversity & inclusion team, and fellow generalists to implement several HR initiatives/projects across the Information Technology Division.

Provided support across multiple HR corporate functions, concentrating on objective setting, talent development, succession planning, and self/managerial appraisals.

• Launched ‘Nyx shares’ an intranet volunteer website worldwide, resulting in more than 30% of employees volunteering their time and services.
• Designed training modules for an international employee audience, with 85% of the participants feeling that the material was valuable. Curriculum included: performance management, recruiting, virtual team management, emotional intelligence, cross-cultural communication, etc.
• Coordinated volunteer events, including a career workshop for 100 veterans in transition and 50 corporations.

Recruiting Coordinator - Contractor, 01/2013 to 05/2013
Next Source (Capital One Commercial Banking) – New York, NY

Processed all new hires. Logged all new recruiting contracts, drafted employment agreements, arranged background checks and drug screenings, oversaw operational onboarding needs and benefits orientations.

• Executed and updated requisitions for exempt and non-exempt positions, scheduled & conducted interviews, extended offers for eight corporate recruiters in five states using Taleo ATS system.
• Managed all communications with candidates. Designed & facilitated over 30 individual or group interview activities focused on clear & concise interaction, which resulted in increased trust for a more positive experience.
• Managed all communications with geographically dispersed candidates.

Founder, Chief Executive Officer, 03/2012 to 3/2014
Les Artistes De Cherubim, Inc., LADC – Kew Gardens Hills, NY

Grew non-profit organization from conception to execution through product design, event planning, and strategic marketing.  Implemented a solid business plan for targeted growth; identified new & existing markets for expansion.

• Motivated, attracted & retained a strong diverse team of volunteers from 10 countries & 12 states.
• Developed and designed a monthly newsletter, accumulated over 32,000+ Facebook followers from 26 countries and 19 languages. Highest concentration in South America, Middle East, & Eastern Europe.

Human Resources Generalist/ Recruiter, 02/2005 to 03/2012
US Army & Fordham University ROTC – New York City & West Point, NY (Honorable Discharge)

Governed all aspects of the Fordham University ROTC Cadet-to-Officer orientation & transition in NY & NJ.  Planned and organized recruitment events and community integration outreach events.

• Commanded a recruiting station; prepared official correspondences, enlistment reports, records mgmt. Conducted market research & analytics; collection of statistical data.
• Top Annual recruiter selected to ring the New York Stock Exchange (NYSE) End of Year closing bell on 12/29/2005.
• Generated quality contracts for Department of Defense (DOD); owned8% recruitment market share and 85.6% total production. Reduced unnecessary cost through meticulous training programs that retained 100% of contracts written and mentored/trained New Hires to earn early promotions.
• Developed a network-centric recruiting environment within the NY Metropolitan & New Jersey areas.

Chemical Operations Specialist, 03/2004 to 02/2005
United States Army Reserve – Lodi, NJ

Assisted in the establishment, admin, training & implementation of Nuclear Biological Chemical defense measures.

Assistant Supervisor | Assistant Psychologist | Counselor/Teacher

Young Adult Institute – New York, NY

                                                                                                    Education

Bachelors of Arts: Psychology/Special Education, City College of NY - New York, NY

Associate Degree: Liberal Arts, Queens borough Community College - Bayside, NY

Recruiting & Retention Diploma, US Army School, Ft Jackson, SC

Chemical Operations Specialist Diploma, U.S. Army Chemical School, Ft. Leonard Wood, MO

                                                                                       Skills & Credentials

Women Veteran Igniting the Spirit of Entrepreneurship Certificate: Syracuse University - Seattle, WA

Veteran Associate Certificate, New York Stock Exchange (NYSE), New York, NY Recruiter & Retention   

Kauffman FastTrack Entrepreneurship Program: SUNY Levin Institute - New York, NY

Tutor (Teacher's Assistant), third and fourth grade Special Education Bridge class, PS 123 Elementary School (Harlem), CCNY, Therapeutic Aide, City College of NY Psychological Center

Fluent in French, proficient in Brazilian Portuguese