Tina Boettcher

Posted on: 2017-11-01

Tina Boettcher SERGEANT COII Cape Girardeau, MO 63701 [email protected] 573-513-1614 Authorized to work in the US for any employer Work Experience Supervisor/Sergeant Missouri Department of Corrections - Charleston, MO June 2014 to August 2017 Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws through the State of Missouri. Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations. Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary. Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public. Supervise the performance of searches of inmates or their quarters to locate contraband items. Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates. Reports, Files and Employment Improvement plans usinf Microsoft Word, Excel, Spreadsheets for timekeeping and Powerpoint. Respond to emergencies, such as escapes. Use of Force Packets as well as Inter Office Communication, Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports. Instruct employees and provide on-the-job training. Conduct roll calls of correctional officers. Supervise activities such as searches, shakedowns, riot control, or institutional tours. Carry injured offenders or employees to safety and provide emergency first aid when necessary. Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations. Develop work or security procedures. Set up employee work schedules. Resolve problems between inmates. Resolve problem between Officers. Read and review offender information to identify issues that require special attention. Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings. Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses. Examine incoming or outgoing mail to ensure conformance with regulations. Supervises Corrections Officer I's; develops expectations and monitors performance and work habits and follow up with a Employee Performance Review. Assists as the Senior training Officer the Training of new Officers.. Observes personnel to ensure compliance with established rules, dresscode and enforce the Code of Concuct, and Institutional Policies and procedures. Serves as Senioe Supervisor for special security posts where independent judgment and responsibilityare required. Prepares and submits reports on offender violations of divisional or correctional facility rules, unusual offender behaviors, observed with mechanical deficiencies, and security breaches or failures. Discusses minor adjustment problems with offenders; refers serious problems to proper correctional facility staff; and promotes rehabilitation by attempting to modify offender's social attitudes, discouraging undesirable behaviors, and encouraging worthwhile activities. Inspects buildings and equipment for security, safety, and sanitary conditions. Supervises movement of offenders.. Arbitrates disputes and settles grievances among offenders,enforcing disciplinary measures when necessary; Performs work in accordance with established rules and regulations; receives general administrative direction. Performs other related work as assigned. Promote positive morale within a team environment, Owner AT Boettcher Farms - Perryville, MO January 1999 to June 2014 Worked to care for the Family Farm and was my Parents caregiver. Assistant Office Manager/Clerk Missouri Department of Motor Vehicle - Perryville, MO May 2004 to August 2012 Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service Consistently responds to customer inquiries and requests in a professional manner within company timelines. Maintains a positive and professional demeanor.Processes vehicle titles with precise accuracy. Other administrative duties as assigned buy the State of Missouri. Computer Programs: Matts and TRIPS. Communicating with Customers to resolve their title issues in a timely manner. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Team Leader/Trainer Nordenia USA - Cape Girardeau, MO December 1999 to May 2002 Perform quality checks on products and parts. Package finished products and prepare them for shipment. Rotate through all the tasks required in a particular production process. Review work orders and blueprints to ensure work is performed according to specifications. Complete production reports to communicate team production level to management. Determine work assignments and procedures. Maintain production equipment and machinery. Supervise assemblers and train employees on job procedures. Operate machinery and heavy equipment, such as forklifts. Medical Records/Office Clerk Ste Genevieve Memorial Hospital - Ste. Genevieve, MO August 1997 to December 1999 Manage and oversee patient accounts Input all Medical Orders per the Dr. Orders. Excellent customer service and a positive attitude towards patients and Families Manage Medical Insurance Patient Files. Medicare, Medicaid, Health Insurance as well as non-insured files. Assist in the evacuation of patients in case of an emergency Professional level Microsoft Office, Word, Excel Telephone communication with Emergency Crews Speak to families about organ donation Nurses orders and communicating with all Medical depts. I have dependable, regular attendance Work overtime is needed. Education Certification in 100 hours Supervisory Training National Institute of Corrections 600 hours/Academy - Charleston, MO June 2014 to July 2017 18 Credit Hours in Criminal Justice UMUC July 2008 to August 2009 Certification Law Enforcement Academy Advanced 120 Hours - Southeast, Missouri, US September 1993 to September 1994 12 Credit Hours in Criminal Justice Southeast Missouri State University - Cape Girardeau, MO July 1993 to January 1994 Certification Law Enforcement Academy Basic 120 hours - Cape Girardeau, MO September 1992 to September 1993 Diploma ST VINCENT HIGH SCHOOL - Perryville, MO 1980 to May 1984 Skills Accounting and Computer (10+ years), Clerical - Microsoft Excel, Word, Spreadsheet (10+ years), Customer Service (10+ years), RECEPTIONIST (8 years), RETAIL SALES (2 years), Supervisory 20+ Staff (10+ years), Leadership Development (10+ years), Field Training Officer (4 years), Microsoft Office, Excel, Word, Outlook, Spreadsheets, PowerPoint (10+ years) Awards Lifesaver Award Dept of Corrections April 2015 Saving the life of another Merit Award March 2015 Going above and Beyond my Call of Duty to preserve the life of another Certifications/Licenses Law Enforcement Academy Basic 120 Hours September 1993 to September 1994 Law Enforcement Academy Advanced 240 Hours September 1993 to September 1994 Firearms December 2016 to December 2017 Adult and Child CPR December 2016 to December 2017 Field Training Officer November 2014 to Present Hazardous Material Handling January 2001 to Present Security Mentor Certification June 2014 to August 2017 Workplace Security Peer Action Care Team July 2016 to August 2017 Computer Security Mentor Ordained Christian Minister December 2014 to Present Christian National Church Additional Information During the two years I was not employed it was by personal choice. I raised my children and I was also my parents Hospice caregiver the last months of their lives.