Analytical Assistant Resume

Posted on: 2017-06-13

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Work Experience

ResCare, Inc.

Performance Analyst | Grand Prairie, TX | Nov – Jan

Recorded, compiled, and analyzed performance information to ensure contract compliance
Developed and implemented corrective action plans as needed while adhering to local board policy and federal regulations
Oversaw the design, generation, and data analysis of performance queries and reports utilizing the reporting and data maintenance tool, InfoMaker
Created handouts to facilitate staff case management efficiency and production

ResCare, Inc.

Outreach Specialist | Grand Prairie, TX | Jan – Nov

Generated letters using state information systems to ensure % outreach of identified participants
Assisted identified participants with questions regarding the outreach process in person and over the phone
Scheduled appointments following local workforce policy and procedure
Ensured return mail was documented into state information system

ResCare, Inc.

Customer Relations Specialist | Grand Prairie, TX | Nov - Dec

Provided job search assistance with focus on encouraging jobseekers to utilize self-help resources and promoting services and courses provided at local workforce centers
Issuance of supportive services and accurate reconciliations for finance department
Maintained monthly reports, calendars, and supply inventory for the office
Assisted a cultural and economically diverse population at job fairs and orientations

st HR Source

Placement Specialist | Dallas, TX | Apr – Nov

Acted as liaison between office and work site management
Prepared and implemented incentive policy for participants
Handled data management and distribution of project updates
Prepared presentations and training manuals following local, state and federal program-specific guidelines
Coordinated participant abilities with best suited worksites

Education

Texas Woman’s University, Denton, TX

Bachelor of General Studies, August