Motivated Management Specialist and Executive Leader

Posted on: 2017-05-10

Professional Summary

Management specialist with broad background in operations, human resources, project and risk management. Enthusiastic team player dedicated to process improvements and staff development.

Skills

- Team building expertise

-Leadership communication skills

- Exceptional interpersonal communication

- Effective problem solver

- Fast learner

-Results driven

Education

Bachelor of Science: Mrketing and Management

Sonoma State University - Rohnert Park CA

Coursework includes Speech and Communication, Human Resource management and Service Marketing.

Work History 

Executive Team Leader   November 2015 to April 2017

  Target Corporation – Napa CA

• Managed staff of 80 sales associates, 4 team leaders and 6 assistant managers.
• Promoted from Team Member to Executive Team Lead within 6
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
• Represented organization at personnel-related hearings and investigations.
• Led a comprehensive shortage/safety training for store staff members.
• Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.

  Executive Intern Guest Experience and Logistics   April 2015 to November 2015

   Target Corporation – Santa Rosa CA 

• Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
• Translated business needs and priorities into actionable logistics strategies.
• Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
• Led the creation of recruiting plans for all open positions.
• Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

   Outside Business Consultant     August 2015 to December 2015

    HipChick Farms – Sebastapool CA  

• Collaborated with designers and the editorial team on marketing materials.
• Created product positioning and messaging to differentiate products in market and expand visibility.
• Created alternative business plans to improve customer relationships.
• Researched clients' business issues and goals to offer appropriate solutions.

  Target Protection Specialist   January 2013 to April 2015 

    Target Corporation – Rohnert Park CA

• Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
• Detected suspicious activities and watched for criminal acts and rule infractions.
• Testified at judicial hearings and trials involving criminal acts committed against the company.
• Drafted security operating procedures and training materials for the human resources department.