Posted on: 2016-09-21
Candace Drabeck _________________________________
833 Park Avenue
Huntington, NY 11743
Cell: 516-236-4654
E-Mail: [email protected]
Professional Resume
Professional Summary
Goal-oriented, focused, and driven office manager with 10 years experience.
Core Qualifications
Strong interpersonal skills
Strong verbal communication
Efficiency in multi-tasking
Meticulous record keeping and information processing
Multi-line phone management
Excellent interaction with clients, co-workers, employees, and managerial staff
Detailed knowledge of auto insurance claim processing
Fast learner
Excellent computer skills - Typing, Microsoft Excel and Word, Quickbooks
Excellent Internet navigation
WORK EXPERIENCE
Cavalier Auto Detailing – November 2015 – present
Customer service and interaction
Scheduling
Invoicing and billing
Accounts payable and receivable
Data entry and logging
Multiple phone lines
Purchasing
Quality control
Advertising
Creating and maintaining Help Wanted ads and scheduling job interviews for potential new employees
Personal assistant to the owner
New Security Collision – September 2009 – May 2015.
Customer service and interaction
Job scheduling
Data entry and logging
Multiple phone lines
Accounts payable and receivable
Initiating and maintaining insurance claims
Supplemental estimate creation and review
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to maintain a high-functioning, successful office environment.
Secur-It Towing – October 2012 – May 2015.
Customer service
Multiple phone lines
Scheduling roadside assistance
Dispatching multiple tow truck drivers
Clocking service calls
Tracking tow truck movement
Setting up and collecting payments for services rendered
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to provide the highest quality service to those in need.
Auto-Topia, Inc. – April 2007 – September 2009
Customer service and interaction
Job scheduling and assigning
Date entry and logging
Multiple phone lines
Accounts payable and receivable
Estimate writing & soliciting repairs
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to maintain a high-functioning, successful office environment.
EDUCATION
Empire State College – Center for Distance Learning
2 Union Avenue, Saratoga Springs NY 12866
Undeclared major
Spring semester: March 2010 – July 2010
3.78 Cumulative GPA
Undeclared major
Fall semester: November 2009 – March 2010
3.89 Cumulative GPA
SUNY Farmingdale
2350 Broadhollow Road, Farmingdale NY 11735
Undeclared major
Fall 2007 semester – President’s List
Spring 2008 semester – Dean’s List
3.74 Cumulative GPA
Massapequa High School
2935 Merrick Road, Massapequa NY 11758
Graduated
September 2004 – June 2007
Honor Roll
10.1 Cumulative GPA
KEY WORDS
Professional
Hard-working
Fast learner
Goal-oriented
Organized
Driven
REFERENCES
Thomas Esposito – Retired Nassau County Police Officer – Personal Friend
28 Damin Drive, Farmingdale NY 11735
Cell 516-756-2109
3 years acquainted.
David Warwick – Active New York City Corrections Officer – Personal Friend
1 Seaton Street, Massapequa NY 11758
Cell 516-541-0899 || Work 718-546-1980
19 years acquainted.
Nicholas Bianculli – Retired New York City Police Officer – Work Associate
912 Ocean Avenue, West Islip NY 11795
Cell 631-792-3138
10 years acquainted.