Executive Assistant / Office Manager

Posted on: 2016-08-08

Seeking the position of office manager or executive assistant.

 

Career Summary

 

Able to see patterns where others see complexity to influence better office management practices. Skilled project manager with experience in managing company expenses and budget. Extremely knowledgeable about all aspects of operations, organization management, organizational structure and supporting C-level executives and company owners.  Strategic thinker capable of identifying, and reducing inefficiencies in workforce to strategically solve problems that interfere with optimal profitability and organizational success. 

 

 Selected Accomplishments                                                     Core Competencies

 

• Received FranklinCovey WIG Certification in 2012 for organizational management

 

• Managed all systems and processes for network of 5 office locations with over 150 employees in main office

 

• Reduced paperwork processing by electronic submission of document and docushare

 

• Planned all aspects of annual staff retreat including securing speakers, managing $50,000 budget, logistics and 3rd party vendors

 

• Provided support for office move including working with realtors, taking minutes in planning meetings and taking inventory for moving needs
• Saved organization over $100,000 in operations costs within fiscal year by bringing recruitment of C – Level executives in house.

 

Education

Masters of Public Administration           

University of Alabama                           

Birmingham, AL 

 

 

Bachelors of Psychology                                

University of South Carolina          

Columbia, SC      

 

 

Work Experience

 

Land Trust Alliance, Washington, DC                                                                                 December 2015 - Present

HR and Office Manager

 

Reports to both CEO and CFO/COO functioning as single person HR department for organization with 22 office locations operating in 15 states. General responsibilities include benefits management, open enrollment, recruiting/ human capital, office management, payroll, compliance training and staff development. Successfully recruited for 2 C- level and 5 general staff positions in 24 weeks. Work with relators on securing bids and drafting floor plans for new office location.  Updated all company job descriptions with applicable titles to reflect current pay band standards for each market.

 

Higher Achievement, Washington, DC                                                                        May 2015 – December 2015

HRIS Manager                                                                                                                         

Interim Office Manager

                                                                                                                                                                       

Reporting to COO of organization, responsible for routinely tests and adjust systems for optimal efficiency. Manage $500,000 annual IT budget. Created and implemented assets tracking system, ensuring compliance with federal grant compliance regulations.  Project management Manage $500,000 software budget, making recommendations for changes, and system upgrades.  Governed hiring, onboarding, 90-day performance evaluations,  equipment inventory, termination reports, and employment verification for benefits. Recruit, hire, train and onboard approximately 20 full time employees monthly across 5 affiliate offices.

 

IES Labor Services, Charleston, SC                                                                              April 2014 – November 2014

HR Generalist, Compliance and Training

 

Provided approximately 40 companies with 100-130 temporary to hire employees monthly for skilled, semi-skilled and unskilled positions. Complied with statutory and legal requirements for Health and Safety, Workers Compensation. Created new hire paperwork process thereby reducing onboarding time by over 30%.    Collaborated with Business Manager and Office Manager on recruitment practices, benefits and salary negotiation, reducing employee churn rates by 15%, and increasing diversity in the workplace.

 

Southern Occasions Catering, Charleston, SC                                                                August 2010 – May 2012

Events Manager/Operations Manager

 

Supporting the Owner of catering company, maximized revenue for each event by monitoring and controlling all costs elements and on-location management of staff thereby reducing food costs from 45% to approximately 28%.  Supervised staffs up to 20 onsite at events and conferences.  Revised catering contracts to include more aggressive pricing structure thereby increasing average contract sale by $500. Provided support for office move, including new inventory practices and internal controls.  

 

Victoria’s Secret, Birmingham, AL                                                                                      October 2005 – July 2010

Assistant Store Manager, Brands Management

Senior Sales Specialist

 

Oversaw training and execution for brand awareness and brand management initiatives. Senior sales representative for over 2 years resulting in recognition as top 10% seller in region.

 

Other Work History

PeopleMatter, Charleston, SC                                                                              September 2012 – November  2014

Quality Assurance Analyst

Sr. Customer Support Specialist

 

Sotware and Applications

HR Pyramid, Paycom, Microsoft Office Suite, Intuit QuickBooks

 

Years of Service

Office/Operations Management - 6.5

Event planning - 3

Reporting - 6

Database Management - 6.5

Reporting to C - Level Executives - 5.5

Customer Support Specialist