Experienced Operations Manager

Posted on: 2016-07-26

GLOBAL SERVICES INC, Anchorage, AK:  Supervisor – Kurt Winkler (907) 349-3342                                                 2009-Present

Operations Manager
◊ Coordinate, manage and oversee multiple departments and sites within the company.
◊ Assist in the creating and implementing of processes, procedures and policies, to improve and support the company’s goals. 
◊ Monitoring and maintaining adherence to policies, procedures and state and federal regulations and rules.
◊ Perform Human Resources functions. Manage and oversee recruitment and placement of required staff as needed. Create job descriptions and duties for positions, to include tasks and accountabilities for each position.  Establish work schedules, supervise staff, and monitor and evaluate performance.
◊ Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between all support functions.
◊ Manage customer support. Plan and support sales and marketing activities.
◊ Assist in the development of strategic planning for operational activity. Implement and manage operational plans.

TONIA’S BISCOTTI, Anchorage, AK:  Supervisor – Tonia Winkler (907) 350-9400                                                  
2007 – 2009

Production Manager
◊ Plan and organizing production schedules
◊ Assessing project and resource requirements
◊ Supervising junior staff
◊ Communicating and coordinating buyers, marketing and sales

BOND, STEPHENS, and JOHNSON, Anchorage, AK:  Supervisor – Marc Dunne (907) 229-5525   
2004 – 2009
Agent Assistant
◊ Oversee all aspects of the administration of the agents business
◊ General and personal marketing
◊ Website maintenance
◊ Listing support

PROYECTO FE, Anchorage, AK:  Supervisor – Joe LoMonaco (907) 258-0555  
2004 – 2006
Non-Profit Program Assistant
◊ Child sponsorship management and accounting
◊ Mission trip coordination
◊ Administrative support to the Board of Directors. Coordinate meetings, write minutes, organize logistics, and manage communications.
◊ Fundraising – alumnae relations, planning and coordinating events, produce donor communication