Healthcare Student

Posted on: 2016-04-08

Qualifications
 
Thrives in a high paced setting where multi-tasking is a crucial part of completing daily activities.  Focused on keeping the customers as top priority while maintaining an organized and structured environment.  Dedicated to accurate completion of tasks with continued focus on customer service in mind.
Experience
 
Advance Auto Parts
2004-2015
General Manager, Manitowoc, WI

·     Increased customer satisfaction feedback by nearly 25%

·     Developed part time sales people and to promoted core key holder positions.

·     Reviewed P&L statements and made necessary adjustments to meet goals.

·     Hired, trained, and evaluated personnel in sales, promoted and fired workers when appropriate.

·     Set annual store sales budgets.

 
 
 
Assistant Manager, Manitowoc, WI

·     Set team member goals and coached and developed them to meet goals.

·     Wrote weekly work schedule according to store needs and team availability.

·     Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

·     Trained and developed team members to promotable standards
 
 
Assistant Manager in Training, Green Bay, WI

·     Complete essential daily inventory functions.

·     Reconcile cash registers daily and prepare deposits.

·     Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
The Massage Retreat
2003-2004
Business Manager, Brillion, WI

·     Supervised all daily company operations.

·     Scheduled appointments.

·     Ordered merchandise and supplies as needed.

·     Completed business functions such as payroll processing and taxes.
Education
 
NWTC
2014-present
·     Current pre-program for Therapeutic Massage and Physical Therapy Assistant

·     Completed Introduction to Diversity Studies course

LTC                                                                                                                      2001-2002

·       Technical Diploma in Automotive Repair and Refinishing