Motivated Customer Service Representative

Posted on: 2016-02-23

Tria LeBeau Taylor

Baltimore, MD 21213

(410) 262­5698

[email protected]

CAREER PROFILE

? Strong verbal and personal communication skills

? Decision making, critical thinking

? Self­motivated, initiative, maintains a high level of energy

? Accuracy and Attention to details

? Tolerant and flexible, adjusts to different situations

? Organization and prioritization skills

? Problem analysis, use of judgment and ability to solve problems efficiently

RELEVANT EXPERIENCE

TELEMARKETER Easy Rest , 2015

? Kept records of customer interactions, recording details

? Conferred with customers by telephone to schedule in­home visits

SEASONAL FULFILLMENT ASSOCIATE Amazon Fulfilment , 2014

? Processed packages

? Organized packages and placed on pallets to be shipped out to customers

CASHIER Target , 2014

? Assisted guests with check­out process

? Collected cash, check and charge payments

? Promoted Target debit and credit cards

SEASONAL GROUNDS MAINTENANCE City of New York Recs and Parks, 2012

? Cleaned and maintained parks, playgrounds, and surrounding areas to provide a safe environment

? Flagged hazardous materials

OFFICE CLERK Department of Human Resources, 2008

? Organized all incoming and outgoing mail

? Answered telephone, recorded messages and directed calls

EDUCATION BACKGROUND

High School Graduate Completed 1993 Woodlawn, Maryland

Woodlawn Senior High School