Detail Oriented Human Resources Assistant

Posted on: 2016-01-07

EDUCATION

CALIFORNIA STATE UNIVERSITY- NORTHRIDGE                                                                                                                  Fall, 2008 - Spring 2014

Business Administration: Global Supply Chain Management                                                                                                                                                                                                      Northridge, CA

Sogang University                                                                                                                                                                 February, 2011 – August, 2011

Business Administration Management Major                                                                                                                                       Seoul, South Korea                                                                                                                                                                                                                           

CONNECTURE                                                                                                                                                                            August, 2015 – October, 2015

Implementation Coordinator                                                                                                                                                                         Los Angeles, CA

• Aided in the building, review, and verification of multiple online healthcare plans
• Charged with the mapping and revision of online application forms.
• Creating and updating Google Analytic profiles, users, e-mails, permissions, and goals.

MCDONALD’S CORP.                                                                                                                                                                   July, 2011 – July, 2015

Assistant Store Manager/Swing Shift Manager                                                                                                                                           Los Angeles, CA  

• Provided support to the store manager and managed a team of 45 employees in customer service.
• In charge of hiring, I-9 completions, employee performance reviews, and employee benefits.
• Maintained regular communication between corporate staff and the employees to ensure compliance with company standards
• Managed the store’s inventory supply and ensured merchandise was ordered before things were needed.
• Provided training to other managers and staff regarding the stores processes, expectations, and safety training.
• Lead the morning shift team and ensure staff members were performing their roles and assisted those who needed help.
• Generated schedules to take into account for the flow of people, sales, and when labor was most impacted.
• Created detailed training manuals and actions plans to drive sales and meet customer demands.

SOGANG UNIVERSITY                                                                                                                                                        January, 2011 – July, 2011

Study Abroad Coordinator                                                                                                                                                                          Seoul, South Korea

• Conducted research with the University’s Business Department analyzing global markets.
• Lead meetings, wrote memos and speeches pertaining to our research and assisted other students.
• Effectively managed multiple projects with competing priorities.

QUALIFICATIONS

• Computer Skills: Microsoft (i.e. Outlook, Word, Excel, PowerPoint, etc.), eRestaurant, Google Analytics, Nuance
• Fluent in English and Spanish

** Available upon request.