Business
Posted on: 2015-03-25
EDUCATION
Sweet Briar College, Sweet Briar, VA Bachelor of Arts in Business, Minor: Environmental Studies with Equine Management Certificate Northwestern Connecticut Community College, Winsted, CT, Veterinary Technology studies
Post University Waterbury, CT, Equine Business Management studies
Endicott College Beverly, MA, Interior Design studies
GPA: 3.74
RELATED EXPERIENCE
Inter-Library Loan Assistant III, Sweet Briar College Library, Sweet Briar, VA
- Train, manage, and oversee all new and existing ILL workers
- Assist staff and students in the use of the Cochran Library loaning resources
- Process and complete loan orders through Illiad and manages and file loan records
- Works with students and adults effectively; recognized and promoted for proficient work and understanding of Illiad system
Phonathon Supervisor, Development Office Annual Fund, Sweet Briar College, Sweet Briar, VA
- Promoted to supervisor Fall 2014; Conducted phone interviews and assisted in the hiring process
- Manages 12 callers per shift; trains and delegates tasks as calls are made to alumnae
- Evaluates caller performance and meets with callers individually to discuss achievements and improvements
- Outreaches to alumnae, developed new customer relations through telephone contact and donation activity, helping to raise over $128,000 in one semester
- Updates personal information, and provides information on college events
- Prepares, verifies, and maintains alumnae’s contact information, records and history; handles and processes confidential information
Operations Intern, Genworth, Lynchburg, VA
- Created presentations and training material on new information and successfully trained several employees
- Wrote numerous standard operating procedures on various complex processes that were implemented into daily processes
- Created an extensive doc-type library through imaging selection that was used as a resource by upper management
- Documented, analyzed and reviewed work orders and special forms
- Developed a detailed operations intern manual for future interns for tips and suggestions that was implemented for use
Marketing Intern, Beacon of Hope, Non-Profit, Lynchburg, VA
- Developed and designed professional donor recognition boards that were displayed publicly for donor appreciation
- Effectively employed marketing and advertising strategies that increased community awareness of the foundation
- Created and promoted social media pages and made improvements and adjustments to Beacon of Hope’s website
- Sat in and participated at board meetings, provided suggestions for improvements and community awareness
ADDITIONAL EXPERIENCE
Receptionist, Fitness & Athletic Center, Sweet Briar College, Sweet Briar, VA, 2012-Present
Intern, William Caligari Interiors, Great Barrington, MA, 2008-2009
Intern Sales Representative, Bath and Body Works, Danvers, MA, 2008
Customer Service Representative, RadioShack, Canaan, CT, 2005-2007
ACTIVITIES
Vice President of Sigma Beta Delta; Volunteered at Amherst County Humane Society and helped raise over $3,000; Volunteered at Habitat for Humanity; Member of Rainbow Girls; Conducted simulated business and placed third in capstone class; Horseback Riding at Sweet Briar College
HONORS AND AWARDS
Betty Bean Black Scholarship; Scottish Rite Masonic Scholarship; Sigma Beta Delta International Business Honor Society,
Consistently placed on Dean’s List at Sweet Briar College
SKILLS
Proficient in all Microsoft Office software; schedule management; administrative support; problem resolution; strong communication and customer service relations skills; Capable of handling confidential information responsibly; Great attention to detail and strong organizational talents; takes initiative; punctual with deadlines; committed and driven to succeed