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Program Manager

Posted on: 2014-11-14

Professional Summary:

A highly effective leader with extensive experience in program management as well as workforce development and re-employment services. Offers an in-depth understanding of Virginia Employment Commission policy and procedure, Unemployment Benefits and the Virginia Workforce Connection website.

 

Accomplishments:

- Developed a weekly Tip of the Week Webinar to educate and communicate to field staff current issues and initiatives being addressed by the agency.

-Trained well over 200 staff in using the Virginia Workforce Connection system for their work in reemployment services initiatives.

-Coordinated Reemployment Services Orientation programs, statewide, to assist in early intervention for claimants identified as most likely to exhaust benefits before being able to return to full time employment.

 

Certifications:

- Certified Workforce Development Specialist (2007)

- Offender Workforce Development Specialist (2007)

 

Employment History:

 

Virginia Employment Commission/Richmond, VA    1999-Present

Reemployment Project Manager (2009-Present)

  • Oversee statewide reemployment services initiative including developing new strategies for claimants and jobseekers to return to work quicker.
  • Conducts new hire training on the Virginia Workforce Connection (VWC) Virtual One Stop system (www.vawc.virginia.gov).

 

Local Office Supervisor (1999-2009)

  • Responsible for the direct and indirect supervision of 30 office staff providing customer service for clients looking for work or filing claims for unemployment benefits.
  • Facilities supervisor responsible for the day-to-day maintenance and operation of computers, fax machines, network and desktop printers, telephones, and various other office equipment.
  • Served on the South Central Workforce Network's steering committee for eight years including serving as the committee chair for three years.
  • Served on the GeoSolutions training committee and trained 50+ staff on the new computerized job seeker system.

 

Central State Hospital                             1987-1999

Vocational Rehabilitation Supervisor (1991-1999)

Supervisor for a federally certified sheltered workshop. Responsible for directly supervising staff providing vocational rehabilitation services for adults & youth with various mental illnesses.

  • Experienced in the operation of delivery truck with loading lift, wheelchair accessible van and bus, boom truck, pallet jacks, and various assembling and production equipment.
  • Accountable for five (5) operating budgets.
  • Negotiated production contracts including costs, scheduling and production timelines.

 

Therapeutic Recreation Supervisor (1987-1991)

Oversaw the direct and indirect supervision of over 30 program staff providing therapeutic recreation services for adults & youth with various mental illnesses.

  • Responsible for inventory and ordering of material and supplies, conducted safety and maintenance checks on recreational equipment.
  • Conducted monthly reviews and audits of staff’s medical records documentation, and participated in the medical staff treatment teams to develop and review clients' treatment plans, and discuss progress and development.

Cumberland Hospital                                         1987-1983

Therapeutic Recreation Specialist

  • Planned, implemented and evaluated therapeutic recreational programs for a new hospital specializing in the treatment of children and adolescents with dual diagnosed physical and psychiatric problems.

 

Education:

University of Maryland

  • Bachelor’s of Science Degree: Therapeutic Recreation

 

Professional Development:

United States Probation Office

  • Certificate of Attendance/Completion (For Individuals with a Disability)
  • Offender Workforce Development Training

Professional Affiliations:

Disability Program Navigator Executive Committee/ Committee Member (2006-2009)

South Central Workforce Network /Committee Member/Chairman (1999 – 2009)

Virginia Workforce Development Professional Certification/ Exam Proctor (2008-2009)

VEC Veterans TAP statewide Executive Committee/Committee Member (2007-2009)

GeoSolutions Statewide Training Committee/ Committee Member (2007-2008)

Employer Advisory Committee Statewide Convention (Fredericksburg)/Attendee (2005)