Customer service

Posted on: 2014-02-03

Work Experience

Service Specialist HeartShare Inc - Brooklyn, NY March 2008 to November 2009

Assist Mentally Disabled Adults in their daily activities.Such as Reading, Writing, Math and Physical Therapy Treatments. Accompanied clients to doctor’s\s appointments, clinical physicals, community walks and all bus trips. Assist clients with daily life activities. Such as cooking, cleaning, computer activities and money management.

Sale Associate Blockbuster Videos - Brooklyn, NY January 2000 to October 2003 Customer Service, cashier, stock, in-store and special phone orders. Greeted customers, kept inventory record of merchandise. Assisted in the in-store Blockbuster specials.

Customer Service Rep Macy's Herald Square - New York, NY October 1998 to July 2000 Cashier/Customer Service, answered phones, and greeted customers. Assisted in the organization of special events, including the Thanksgiving Day Parade and the "Santa Claus Visits Macy's week. Responsible for stocking and keeping inventory records for the Lingerie department. Reviewed and verified all incoming invoices.

Clerical Associate Bellevue Hospital - New York, NY June 1997 to August 1997 Transported patients to various sections of the hospital. Performed clerical work and filling out accident reports. Scheduled patient visits and follow-ups. Assisted nurses with charts and distributing patient's medications.

Education Katherine Gibbs School - New York, NY

Additional Information Skills Team worker with strong interpersonal skills. Computers (MAC & PC), Software such as Word, Excel, Access, WordPerfect and Internet. Type 40 wpm, Data Entry, Multi-Lined phone console, Faxing, Filing, etc..