Implementation Manager, Projects

Posted on: 2013-10-06

Name: Maria Ru

EMAIL: (email hidden)

 

Senior Project Manager with 8+ years Cross-Functional Management experience,

PMP Certified

 

By Industry:

Big5, Financial Services, Human Resources, Insurance, Health Care Services

Consulting, Engineering, Internet, Software, Wireless

Customer Service, Retail, Payment, Services, Transportation

 

Manage Planning & Implementation, Scope, Risk, Quality, Resources & Delivery

 

Set priorities, provide guidance & strategic direction, driving several projects simultaneously, initiation thru delivery; multiple projects, products, phases, sites, teams & vendors

 

Accountable for $4M+ budgets, forecast vs. actual variance reconciliation, making sound decisions, tracking cost & expenses, risk, issues & delivery

 

Effective verbal & written communications, organization, negotiation skills

 

Best practices, project management process & methodology experience

 

Proficient in MS Project, MS Office, Excel, Word, PowerPoint & Visio tools

 

Gathered requirements, mitigated risks, streamlined process, delivered results

 

Documented each MS project plan schedule by priority, detailing deliverables, critical path, phases; align key milestones & tasks duration, resources & equipment, costs, interdependencies, WBS|PERT|GANTT charts

 

Publish action plans, metrics, workflow, diagrams, presentations, gap analysis, business cases, overall status reports communicated & delivered to management, customers, executives, steering committees, sponsors & stakeholders

 

Setup PMO, PPM, Program & Project office process & tools, ready integrated plans, change control procedures, compliance structure, governance & standards

 

Lead project kick-off meetings, presenting vision, strategy, value, business functional analysis, scope, plans, cost benefit analysis, financials, process flows, constraints, issues, risk, diagrams; set go-live expectations, customer acceptance criteria, service level agreements, contingency strategy & support

 

Persistent in resolving issues, completing tasks & up-to-date project plans

 

Supervised resources & staff - Onsite, Remote & Offshore: Analysts, Architects, Call Center, Consultants, Coordinators, Data Center, Database & Systems Administrators, Engineers, Managers, Network & Telecommunications, Procurement, Programmers, QA, Training, Security, SME Subject matter experts, Solutions Design Developers, Technical Support, Technologists, Track Leads, Vendors

 

Hands-On, dedicated to achieve quality in advanced planning & execution, realize benefits & innovation, providing exceptional services & solutions delivery

 

 

 

Detail Management Skills, Tools Used, Initiatives Planned & Validated in Scope:

 

Accountability

Accounts Payable & Invoicing Software

AD Active Directory

Adobe

ADP

AIP ASP

Analysis

Apache

Application Development

Application Performance

Application Software

Architecture

ASP.net

Asset Management

AT&T IXC PBX Switch Avaya Nortel Lucent SBC CLEC G3 CMS IXC DS1 DS3

ATM

Automated Systems

Automation

B2B B2Bi B2C B2E

Bank EFT ACH ARP Wire Transfer

BCP Business Continuity Planning, DR Disaster Recovery

BEA Oracle WebLogic

Benefits Realization

BMC Marimba Remedy

Bridges

Budget Analysis

Bug Tracking

Burndown Chart

Business Application Services

Business Case, Business Requirements, Business Process

Business Consultant

Business Enterprise Alignment

Business Strategy & Vision

Business Value Assessment

C++, C#

Call Center * CTI Computer Telephony Integration

Capacity Planning

Capital Budgets

Capital Projects

CGI

Change Integration

Change Management

CIS Clinical Information Systems

Cisco Routers Switches PIX

CiscoWorks Syslog Server

Citrix XenServer XenApp XenDesktop

Claims Processing

Clarity

Client Relationship Management

Client Server

CMS

CMS Content Management Systems

COE Center of Excellence

Co-Location

Communications & Media

Communications Management

Company Re-Organization * Transformation

Compliance Reviews, Requirements & Remediation

Computer Peripherals

Configuration Mgmt - Workstation Laptop Server Image Patch Upgrades Moves

Conflict Management

Consolidations

Constraints - Scope | Schedule | Cost

Construction – IT Infrastructure, Facilities & Data Center

Consumer Facing Websites

Consumer Health

Contact Center

Content Management

Contract Management

Coordinator

Corporate Relocation CRE Corporate Real Estate

Corporate Strategy & Operations

Cost Benefit Analysis

Cost Management

CRM Product Customizations

Crystal Reports

Custom Software

Customer order process, acceptance thru fulfillment, distribution, setup & use

Customer Service * Client Services

CVS PVCS

Data & Voice Internetworking

Data Analytics

Data Center Projects

Data Governance, Data Management, Data Quality, Data Retention

Data Management Services

Data Migration

Data Mining

Data Modeling

Data Security & Protection

Database Development

Database Upgrade

Demand Management

Department Manager

Deployment Lead *

Desktop & Network Consulting

DHCP

DHTML HTML XHTML XML XSLT SHTML CSS WML

Digital Media

Distributed Architecture & Systems

DMZ

DNS LDAP AD VD

Document Documentation

Documentum

Domain Controller

DSS Decision Support Systems & Reports

E-Business eCommerce

ECM

EF&I

EMAIL Upgrade

EMC RecoverPoint Application recovery software - replication

Engagement Manager

Engineering Project Manager

E-Payment Billing

EPIC Prelude Cadence Resolute ADT/R (Admission Discharge Transfer Registration)

EpicCare Ambulatory EMR MyChart Link

EPO ePMO

E-Procurement

ERP Deployment - Proprietary & COTS

ESB SOA

Escalation management

Facilitation

Facilities Projects, Building Management

Fiber Optics

Financial Systems, Financial planning & Analysis FP&A

Frame Relay FDDI

Gigabit Ethernet

Global Projects

Global Systems Implementation

Global Transaction Processing

Globalization & Localization

Government - State

Green Resources

Grid Computing

Guidewire - BillingCenter * PolicyCenter * ClaimCenter

HA High Availability

Hadoop

Hardware HW Installations & repair

Health Care Operations

Healthcare Information exchange HIE – Centralized Hybrid Federated

Healthcare Information Systems

Healthcare IT

HIM Health Information Management

HISP Health Information Services Provider

HL7 EDI

Human Resources Management HCM HRIS HRMS

IAS Internet Application Server

IBM WebSphere MQ Series Tivoli AIX AS/400 Optim

IDM Identity Management

IDX & GE Centricity EMR

IIS

Imaging

Implementation Manager

Incident Management & Problem Management

Influence & Motivate Teams

Informatics

Information Management

Information Security Operations Center

Information Systems

Information Technology

Infrastructure

Integration Management

Interface Design & Implement

Internet Explorer Browser

Internet, Intranet, Extranet, Line of business, Web Portals

Interpersonal Listening Verbal Written Communications skills

Investment Planning

IS Project Manager

ISDN E1 T1 T3

ISP SP

Issues management

IT Information Technology

ITIL ITSM Service Management

J2EE JSP JIS Java beans EJB JavaScript

J2ME IP/PBX Mobile IP WAP WAE WSL WISP

KM Knowledge Management

Lab Testing

LAN WAN MAN WLAN

Large-Scale Projects

LDAP

Lead Project Manager

Legacy Midrange platform upgrades

Liaison

License Metering

Linux

LMS

Load Balancing

Lotus Notes

Mainframe

Management Consultant

Marketing IHV ISV eMarketing

Matrix Management

Medical Group

Medical Health Care Records

Merger & Acquisition * Transition

Messaging Systems

Microsoft Project Server

Migration

MIS Management Information Systems

MPLS

MS .NET

MS Access

MS Excel

MS Exchange

MS FrontPage

MS Office

MS Outlook

MS PowerPoint

MS Project * Project Server * Web Access

MS SharePoint

MS Visio

MS Word

MSP ASP WSP Managed / Application / Wireless Service Provider

Multimedia

MySQL

Negotiation

NetSec

Network Integration, IP Convergence Data & Voice VoIP

New Innovation challenges

New Office Move Migration * Business Expansion * Site Closure * Decommission

NMS

NOC Network Operations Center

NOS

Novell Netware * GroupWise

N-tier architecture

OEM Consulting Services

Offshore projects

Open Source

Open Systems

Operational Level Agreement OLA

Operations Management

Optimization

Oracle Enterprise Manager * Forms * Modernization

Oracle RDBMS * E-Business Suite EBS * Database

Organizational Development

Outsourced 3rd party vendors, vendor evaluation & QOS

Packaged Technologies & Applications, COTS Customization

PA-RISC HP-UX Itanium

Payment Systems

People Management - Recruit Hire Fire Train Delegate Lead Evaluate Staff

PeopleSoft World Enterprise EnterpriseOne

Performance Measurements, KGI, KPI, Metrics

PFS Patient Financial Services

Phase Gate review & approval process

PL/SQL Stored Procedures

Plan incremental iterations

Planview Clarity HP PPMC PDM Oracle PPM Tools

PLM PDLM PLC PDM PDLC Product Manager - Concept thru go-to-market launch - EOL

PMO Repository * Collaboration Work Space * Wiki * Livelink ECM

Portfolio Management

Power Cabling Device Fiber Switch Rack Conduit HVAC Circuit Installs

Pre-Sales, Post-Sales on Client Facing Accounts, Define SOW Statement of Work

Printers

Process Development * Process Management

Process Improvement

Procurement Management

Procure-to-Pay | Procurement | Sourcing Suppliers| Purchase Order |Invoices

Product Build, Test, Integrate, Deploy

Product Compatibility & Interoperability

Product Documentation

Product Owner

Production Support, Help Desk

Professional Services Project Management

Program Management Office

Project Artifacts

Project Charter

Project Closure - Knowledge Transfer, Quality audit, Lessons learned

Project Coordination

Project Initiation

Project Lead

Project Management

Project Manager PMP®

Project Manager, Lifecycle Planning & Implementation

Proprietary Systems

Protocols

Provisioning

Proxy Server

Purchasing, Contracts, Legal Review

QA Quality Assurance

Quality Management

R&D Research & Development

RAID

Rationalization

Re-Design, Re-Engineering, Customized Enhancements

Resources Manager * Resource planning * Resource Leveling

Retail E-Tailer PCI POS Systems Up-Sell, Cross-Sell

Return on Investment ROI Total Cost of Ownership TCO

Revenue Cycle

Revenue P&L Profit & Loss

Reward Project Profitability

RFP RFQ RFI

Risk Management, Risk Assessment, Identify/Quantify/Mitigate/Respond

Rollout / Roll out Projects - Local Regional National International

SaaS Software as a Service * On Demand Hosting Services * Cloud Services

Sales Support

SAP Business One, CRM, ERP, BW, Business by Design, IVP, SD, MM, Portal, PP, QM, SRM, BRN, R/3, SCM, FICO, SDM

Scalability

Scope Management – Full Life Cycle

ScrumMaster

Security Assessment, Analysis, IAM Access control, Intrusion Monitoring

Security Compliance

Security Firewall & Virus protection software

Security Operations Center SOC

Security Service Providers – Symantec & Verizon, Security policies

Security, IDS IDSM, OOB Modem, HP VMS Server Upgrades

SEIM Security Information & Event Management

Senior Project Manager

SER

Server Consolidation Virtualization VSE VMWARE

Service Level Management & Agreements SLM SLA

Service Oriented Architecture (SOA)

Shared Services

Site Surveys

Six Sigma AGILE SCRUM RAD RUP CMMI PMBOK ISDLC Waterfall SDLC SIPOC DMAIC DMADV

SMS

SNA

SNMP RMON RSA

SOA Service Oriented Architecture

SOAP

Software Development & SW Installation

SONET OC-X DSX

SOX Sarbanes-Oxley COBIT COSO HIPAA GBLA ITIL COSO ERES SAS 70 Type II

Special Projects Manager

Specialist

SPOC Hands - On Single Point of Contact

Sprint Backlog

SQL Server

SSAE 16

SSL

SSO Single sign-on

Staff Augmentation * Recruit * Hire/Fire * SOW/VMS/HRIS/Bill/Invoice

Stakeholder Management

Statement of Work (SOW) Proposals, Estimates

Statistical Data * Metrics * Statistics

Storage StorEdge SAN/NAS Disk IBM EMC Hitachi SUN

Story or Stories flexibility – add, split, move, remove

Strategic Planning Initiatives

Stratus Continuum * VOS OS

Strong Strategic Project Management skills

Structured Process

SUN E10K E4500 Enterprise Server iPlanet Ultra Netra, Solaris

Supervisor

Supply Chain SCM * Customer Demand Forecasting ASCP Logistics

Symantec NetBackup

System Retirement

Systems Development, Systems Integration, Systems Upgrades

Systems Manager

Taxonomy

TCP/IP ICMP

Technical Services

Technology Strategy & Development

Telecommunications

Telephony

TelePresence

Test planning, Scripts, Regression Testing, UAT User Acceptance

Third Party Software Deployment / Hardware Deployment

Time Management

Topologies

TQM

Training * E-Learning

Troubleshooting

UI

UML MDA

UNIX

Usability Analysis & Testing

User Interface migration

UTM Unified Threat Management

Validation

VB.Net

VC++

Vendor Escalate Procedures

Vendor Product Deployment

Veritas / Symantec Backup Restore Archive

Version Release Manager

Video Audio & Conferencing

Virtual Appliances

Visio

Visual Basic VBScript

Visual Source Safe

Visual Studio.net

VMWARE

Voice & Data Networks

VPN Tunnel

WBS/OBS/GANTT charts

Web & Portal Applications

Web Applications * Website framework design development

Web Conferencing * Presentation / Meetings / Training

Web Product Manager

Web Services WS

WebMethods

Windows

Wireless

Workers Compensation Insurance

Workflows / Processes / Dashboards / Status Reports

XaaS SaaS DaaS PaaS IaaS