Administrative

Posted on: 2013-07-24

Susan Shapiro

11150 Citrus Dr #26

Ventura, CA 93004

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(email hidden)

OBJECTIVE

To obtain a challenging position in which my recently updated technical skills and experience will be effectively utilized.  I am looking for an established company with growth potential.

QUALIFCATIONS AND SKILLS

Word, Excel, PowerPoint, customer service, data entry, typing,  report generation, internet research, page proofing, on-line product testing, organized, team-oriented, client service oriented, adaptable, dedicated, responsible, team player, excellent references, motivated to learn and grow professionally.

EDUCATION

TECHNOLOGY DEVELOPMENT CENTER; Ventura, CA                              2012-22013

Certificate for Administrative Assistant

PHOENIX COLLEGE; Phoenix, Arizona

PROFESSIONAL EXPERIENCE

AFFINITY GROUP/GOOD SAM FAMILY, Ventura, California,                                                                                                                                                    2000-2011

Affinity Group (now known as Good Sam Enterprises) - recreational vehicle (RV) owners and outdoor enthusiasts.  The company operates in 3 segments: Membership Services, Media, and Retail segments.

Listing Editor- Administrative-Data Entry

Organized and accurately updated database of 15,000 legal size existing and 200+ new campground listing forms with new information, including 500,000 updates annually, in CMS database for Good Sam RV Travel Guide and Campground Directory.

Customer service phone calls, e-mail and internet research to 2,000 public campground owners to update information of public campground listing forms.

Reserved ad space for 5,000 ads for Woodall’s Campground Directory.

Filed 15,000 campground listing forms and 5,000 Contracts.

Scanned and distributed incoming campground listing forms and contracts.

Reviewed error reports and entered corrections into computer.

Retained record of work completed.

Completed editorial research and updates as assigned.

Performed end of day processing and report generation for entered data to be proofed.

Researched listing and validation problems to ensure accuracy in the Woodall’s Directory.

Assisted in page proofing for the Woodall’s Campground Directory to verify ad placement.

Entered new information in Excel spreadsheets.