Customer Service Representative Resume
Kayla Bastien
Keats Way Place, Waterloo, ON NL H
Phone: (phone hidden) Email: (email hidden)
PERSONAL PROFILE
Highly motivated straight “A” student with a strong work ethic and positive attitude towards all challenges. Experience working in fast paced, demanding environment s, solving problems and taking initiative to learn and achieve goals. I am innovative, forward thinking and looking for an opportunity to work in a dynamic company with a motivated team of individuals.
CORE COMPENTANCIES
- Self-motivated, enthusiastic competitive and confident
- Strive to excel and overachieve all goals
- Excellent attention to detail and problem solving skills
- Work well independently and also enjoy a collaborative team environment
- High aptitude for learning; an insatiable curiosity and drive to learn new skills
- Recognized as a leader by my peers, Captain of both my high school and regional sports teams
EDUCATION
University of Waterloo, Waterloo, Ontario - Present
Honours Economics Major
- Achieved an “A” average in both core economics and elective courses
- Particularly interested and successful in Math and Micro Economics where the course curriculum taught me new skills and how to think about problems in a new way
Erindale Secondary School, Mississauga, Ontario -
Focus on Math & Science
- Graduated with Honors
- Involved in all aspects of school including participating on multiple sports teams and club
EXPERIENCE
Walmart, Mississauga, Ontario Summers &
Cashier and Customer Service Representative
- Excelled and recognized for my efficiency and interpersonal skills in an extremely fast-paced environment at the busiest Walmart in Canada
- Promoted to Customer Service Representative in recognition of my dedication and customer relations skills
- Received “Charitable Giving” award two summers in a row for raising over $ for Sick Kids Foundation and the Canadian Red Cross
ERF Marketing, Mississauga, Ontario Winter
Marketing Representative
- Responsible for educating consumers on a new technology that was being piloted at retail
- Used my interpersonal skills to influence consumers to have a favorable perception of the new technology to achieve a positive trial leading to long term adoption of the technology.
- Attentive listening, empathy and a positive attitude were critical to my success in this role
Subway Restaurant, Mississauga, Ontario -
Sandwich Artist
- Worked in a busy, team-based environment where strong interpersonal skills, prioritization and attention to detail were integral to my good job performance.
- Learned how to create a positive customer experience in every transaction and built a loyal group of repeat customers
SKILLS, ACTIVITIES & INTERESTS
Skills Technical Proficient in Microsoft Word, Excel, and PowerPoint
Activities Volunteer Volunteer annually for The Healing Cycle, a fundraiser dedicated to improving the palliative care unit at Credit Valley Hospital. To date we have raised over $,
Sports/Fitness I have a particular passion for rugby, participating on my high school team and summer league. I was elected captain and MVP two years in a row on both teams I maintain a healthy and active lifestyle, enjoy fitness, squash & basketball
Interests Reading Love books of all genres, The Classics and fantasy novels are my favorites
Film Enjoy current and contemporary movies
