President

Posted on: 2012-11-27

THORNTONTECH INC
President
2011-Present
Computer Repair, Technical Support Company.
On-site and Remote Service
Supportspace.com
Provides support to Business and Consumer end users for
GeekSquad, TrendMicro, Panda Software, Lavasoft and
SupportSpace
http://www.supportspace.com/support/expert/sadie
http://support.geeksquad.com/support/expert/sadie
Fieldnation.com
http://www.fieldnation.com/thorntontech
2012
Per Diem on site contractor
Bartizan Connects
http://bartizan.com
2012
Technical Support Representative
Trade show equipment and software support
INDEPENDENT CONTRACTOR/1099
Supportspace.com
http://corporate.supportspace.com/
2010-2012 (switched from 1099 to company contract)
Provides support to Business and Consumer end users for GeekSquad,
TrendMicro, Panda Software, Lavasoft and SupportSpace
Global Resources
http://www.glblresources.com/index.php
2009-2011
On-site Repair Technician
Chase/Wamu Hardware and Software Conversion
Per Diem Assignments/Various Locations
AbsoluteSS
Scottsdale, AZ 2009-2010
Telecommuting Sales Representative/Remote Call Center Agent
Enrolled consumers into subscriptions for various products
EDUCATION
New Horizons Computer Learning Center
Commack, NY now located in Melville, NY
MCSA Windows Professional/Windows Server 2000 classes
2006
Suburban Technical School now Bradford Hall
Ronkonkoma, NY
Medical Assistant Course
1(phone hidden)

CORE SERVICES
HELP DESK/DESKTOP SUPPORT
SOFTWARE TROUBLESHOOTING
VIRUS/MALWARE REMOVAL
OS TROUBLESHOOTING/INSTALLS
WIRED/WIRELESS NETWORK
SUPPORT
DATA BACKUP/RESTORATION
PHONE/TABLET SUPPORT
USER TRAINING
PC DIAGNOSTICS
PC TUNE-UP
PRINTER SUPPORT
BREAK/FIX
LAPTOP SUPPORT
ANTIVIRUS APPLICATION SUPPORT
PLATFORMS
WINDOWS XP VISTA 7
SERVER 2003/2008
MAC OSX
IOS
ANDROID
BLACKBERRY/RIM
WINDOWS PHONE
NETWORKING
DNS TCP/IP
DHCP
VPN