Hotel General Manager Resume
C– Zebulon, NC
Management Training
Manage and Supervise Front End Feb to Present
Part Time position while caring for parent
Discarded Minds LLC – Richmond, VA
Business Consultant Sept to Feb
- Diverse contract work
- Diverse Office & On-line Temporary Assignments
- Design new advertising and marketing campaigns
- Implement marketing & advertising
- Networking and brand marketing
YYP Corporation — Virginia Beach, VA
Hotel General Manager Nov to Sept
- First five months owner was out of the country in India.
- Recruited new staff employees & Customer Service programs.
- Managed operations & staff of hotel.
ACHIEVEMENTS
- Launched Brand new name and all marketing and advertising.
- Structured and implemented programs and policies for employees.
- Fostered a teamwork/open-door environment.
- Analyzed business, implemented new customer service change.
- Worked closely with the State Auditors and City Officials.
- Negotiated new contractors and vendors accounts.
- Brought in , of new rental revenue with Group Reservations.
Jade Tree Cove Resort — Myrtle Beach, SC
General Manager Jan to June
- Managed operations of resort timeshare on the oceanfront.
- Increased timeshare ownership.
- Developed new streamlines of rental revenue.
ACHIEVEMENTS
- Received Ice Awards for Outstanding Customer Service from City of MB.
- Property won Gold Star, Silver Star and diverse Hospitality Awards.
- Implemented brand new activities and amenities for resort which had none.
- Instituted P & L, budgets, forecasts and projections.
- Leveraged strengths in cost-effective marketing management campaigns.
- Developed , of advertising and internet marketing no cost to resort.
- Trained and created brand new customer service policy.
- Managed , building structural renovation
- Created weekly ownership meetings.
- Managed execution of executive board meetings.
Albertson’s Food Distributors, Orlando & Sarasota Florida
PIC Manager/Assistant Store Manager Feb to Jan
Front End Manager Jan to Feb
Amsterdam Advertising Specialties & Promotions
Executive Director
Amsterdam, New York Mar to Jan
Recruiter, Exec Director
Diverse Executive & Administrative Positions Jan to Mar
Albany, New York
EDUCATION & CERTIFICATIONS
Gaitlin University – Virginia, September
Advanced Management
Bryant & Stratton Business Institute
Concentration: Marketing & Advertising/Communications
On-line Training & Development
Management, HR, Leadership, Marketing, Recruiting, Advertising
AWARDS
National Leadership Award; White House,
Ice Awards from City of Myrtle Beach, SC,
Excellence Customer Service Awards; NY, Florida (phone hidden)
AFFILIATIONS
Quality International Circle *Executive Who’s Who*Exec-U-Net Association*Intelligent Social Media Group
