Sales Floor team

Posted on: 2012-09-23

Mildred Ferrer

958 Prospect Ave Apt 5 A
Bronx, N.Y. 10459

Objectives

to obtain an Customer Service position within a productive corporation with growth potentials based of my skills.

Experience

7/09-Present/Sales Floor
Target Corporation
Bronx, NY

Sales floor, stocking, pull out merchandise to the floor.

2/08-11/08/Customer Service Agent
Spirit Airlines/Fort Lauderdale/Hollywood International Airport

Check-in passengers via Sabre and Skyport Computer system, data entry, re-book passengers as needed, arrival and departures gate preparations, assist with passengers processing in USCBP, assist in passenger baggage services, customer interaction, perform other duties as assigned or as may be necessary.

9/07-2/08/Embarkation Representative
Carnival Cruise Lines/Miami,Florida

work directly with the public and is responsible for providing service in all facets of the debarkation and embarkation aspect of the cruise experience. Check-in passengers identification procedures in a computer systems.

8/05-8/07/Agent Remote Check-in/Ground Security Coordinator
Bags Inc./Orlando, Florida

Supervise a staff of 5 agents, check-in passengers and baggage handling. Developed baggage reconciliation reports and perfomed customer services duties, issued airlines boarding passes expedite boarding process.

Education

1995/GED/Data Processing/Universal Business Media School/Manhattan,New York
1996/Travel Agent/International Travel and Careers/Manhattan,New York

Skills

Bilingual (Spanish/English)Typing 45 Wpm, Excellent Customer Service.

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