Mortgage Loan Closer

Posted on: 2012-08-16

Professional

Experience:          2011 to 2012     Adecco Agency                                                                                              Ann Arbor MI

                                                        Contracted to Citi Mortgage

HAR SS Closing and Funding Auditor, Prelim Closer – Prepared preliminary closing packages, assisting closers with overload of work.  After doing this for 1.5 months, was shifted to preparing closing packages that were sent out to borrowers prior to finalizing loans.  After several months of auditing, was put back through training to learn complete closing packages.  This entailed working with settlement agents, notary closers and the borrowers.  Introduction / update calls were made as well as final information and answering questions with the borrower.                

                             2011 to 2011      RE/MAX Platinum                                                                                          Ann Arbor MI

                                                           Real Estate

Office Manager – Main function of this job was to manage the office, tracking deals and making sure agents commission checks were cut in a timely manner; posted complete files for main office in Brighton. Managed front desk receptionists, including advertising, interviewing, hiring and training.  Kept track of training records for agents.  Made sure office supplies were up to date.  Process paperwork for any new agents. 

2010 to 2011      ISGN                                                                                                                      Livonia MI

                           Contract Mortgage Processing

Processor – Worked with borrowers, underwriters and 3rd party vendors to obtain necessary information needed to meet conditions for a mortgage.  Customer Service included weekly status calls to update and answer any questions.

Additional

Experience:    2010 to 2010     ADECCO                                                                                                              Ann Arbor MI                                                        Contracted to Citi Mortgage

Specialized in Customer Service, working with incoming customer calls regarding questions about the solicitation for loan modification.  Also processed modification packages and performed preliminary prequalification with customers by phone.

2009 to 2010     Zero Chaos                                                                                                               Livonia MI

                                                   Contracted to Bank of America

                       Specialized in Customer Service, working with loan officers and underwriters to gather the necessary           

                       documentation needed to meet conditions for loan files; worked with 3rd party vendors as well.

                       Updating and managing paperless files.  Occasionally worked the closing table, notarizing signatures

                       and documents.                                                                                                                                                                                            SS                    

                      2008                  GMAC Mortgage Corporation LLC                                                             Ann Arbor, MI                            

                      2003 to 2006      Retail Mortgage Office

       Specialist with both customers and loan officers; working as liaison between Processor, Loan Officer,      

       Borrower and Underwriter, gathering necessary information from all involved.  Trained receptionists,

       managed office equipment, managed and updated data bases for monthly mailings as well as any

      updates for the loan officers to keep in touch.  Notarized closing packages, ordered appraisals through

      approved list as well as followed up on outstanding orders. 

Competencies

And Education:   Skilled in MS Word, Excel, and Outlook, as well as various proprietary software programs.  Additional computer skills include typing at 81wpm and data entry at 10,000 kph.  Customer focused with excellent interpersonal skills.  Great communication skills, both verbal and written.  Confidentiality is of utmost importance.

                              Professional Sewing Certification:  Washtenaw Community College,    2011 – 2012

                            HS Diploma:  Ypsilanti High School, 1973

Professional

Licenses:           Notary Public, Washtenaw County, Michigan

References available upon request