Assistant

Posted on: 2012-08-11

Lettaryl Ratcliff
304 Coventry Close, Apt 102, Chesapeake, VA 23320
Phone: (phone hidden)
Email:(email hidden)

 

OBJECTIVE:

Seeking an Administrative Support position that will utilize and enhance my experience and education, and contribute to the success of organizational operations. 

 

CAREER PROFILE:

Detail-oriented, efficient and organized professional with experience in administrative systems.

Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.

Excellent written and verbal communication skills.

Highly trustworthy, discreet and ethical.

Resourceful in the completion of projects, effective at multi-tasking.

Education

Master of Business Human Resources Everest University, Tampa, FL, Currently Attending

Bachelor of Science in Business Administration, Everest University, Tampa, FL, January 2010 

PROFESSIONAL ACCOMPLISHMENTS

 

February 2011- Current, MP Island Cafe, Norfolk, VA

Office Assistant / Catering Coordinator

  • Primary administrative support to the restaurant owner(s) & top management .
  • Monitors and purchases inventory and stock supplies.     
  • Assists with the development and implementation of policies and procedures.
  • Maintains customer contact database and feedback.
  • Organizes event themes, catering and promotional materials 
  • Coordinates schedules, answers telephone inquiries, and assists employees
  • Negotiates and executes catering jobs both on and offsite
  • Processes new employees and maintains employee records.
  • Organizes and maintains weekly email marketing and social networks
  • Photographs consumers and participants at various events
  • Successfully organized two wedding parties of one-hundred people.
  • Successfully organized three theme parties for one-hundred  people. 

June 2007 to May 2009, Luca Technologies Inc., Golden, CO

Executive Assistant

  • Primary administrative support to five Senior-Level Managers.
  • Conducted research and developed related and routine correspondence.
  • Collected data, prepared reports and maintained records.   
  • Responded to inquiries and routine procedures.
  • Scheduled appointments and coordinated organizational travel arrangements.
  • Managed credit card account and report records.
  • Performed set –up for audio and visual equipment, and organized catering.
  • Provided assistance to Board of Directors and visitors.
  • Checked forms, reports, and other presentation materials for accuracy, completeness and conformity with established procedures.
  • Processed and maintained personnel records.
  • Assisted with coordinating large annual and quarterly conferences.
  • Opened, sorted, and distributed mass mailings, and screened calls.
  • Completed Time Management for Support Staff Course, registered as an independent Travel Agent.
  • Received training in Accounts Receivable and Accounts Payable, and Quicken 

November 2005 to May 2007, United States Department of Defense, Naval Station, Rota, Spain

Secretary

  • Served as principle clerical and  administrative support for security department.
  • Organized complex correspondence  to ensure correct punctuation, capitalization, spelling, grammar, and  formatting in accordance with Navy Manual.
  • Monitored incoming correspondence  material for suspense dates, established controls, and follow-up  correspondence.
  • Maintained action and  correspondence logs and records.
  • Arranged travel and schedules.
  • Notified organizations and officials to be visited and submitted travel vouchers, requests, and  reports.
  • Scheduled conferences, and researched  information for briefings and reports.
  • Updated unclassified messages for  security department.
  • Submitted correct time-keeping  cards for United States civilian employees.
  • Obtained Secret Clearance, U.S. Government Motor Vehicle Operator’s License; and appointed as Second Personnel Liaison Representative
  • Received Excellence Evaluation Report and Appreciation Award.  

August 2000 to May 2003, United States Air Force, Hampton, VA

Medical Service Journeyman

  • Managed incoming correspondence  between Commissioned and Noncommissioned Officers.
  • Trained 10 Medical Service  Apprentices, and worked on-call as an Emergency Medical Technician.
  • Utilized electronic filing system to locate patient lab results, and to notify Nurse and Physician.
  • Recorded and filed documentation  of medications given and procedures performed on patients.
  • Filed over 1000 charts daily.
  • Determined appropriate diet orders for patients admitted to Labor and Delivery Ward.
  • Assisted with childbirth deliveries in accordance with protocol procedures, and followed up with post-partum patients to ensure physical stability.
  • Established specimen equipment  set-up, collection, and delivery to hospital lab.  

Skills:

  • Organization, Employee &  Customer Relations
  • Proficient in Microsoft Office Suite