Sales Support and Office Receptionist

Posted on: 2012-05-16

Jayne C. Plotkin

Summary                                                                                                                               

Reliable go to resource who is able to keep office operations moving efficiently from front line reception all the way to back room office support.  Valued office manager and resource to various functions in the organization.  Dedicated, detail-oriented, and accurate with exceptional communication skills. Takes initiative to manage multiple priorities both by working independently as well as with others.  Decisive yet flexible when responding to constant changes. Regularly improves organizational efficiencies and daily operations.  Provides excellent customer service to internal and external customers.

Technical Skills                                                                                                                                 

MS Office Suite - Excel – PowerPoint – Outlook – (SAM) Contact Management System - CISPS

Professional Experience                                                                                                                   

Sales Support and Office Receptionist                                                                    

Anixter Fasteners                                                                                              2002 - Present

Anixter Fasteners is a $5.5 billion division of Anixter Inc.,that specializes in the supply of industrial fasteners, plastics and other 'C' Class components to the OEM and industrial markets through a series of inventory management services and product delivery systems.

Provides administrative support to 5 department heads and 40 employees as well. Liaison between regional office and corporate Human Resources and other shared service departments. First face to the customer as receptionist.

• Manages and responds to a 5 line phone system, appropriately routing calls.
• Conducts daily billing to corporate headquarters, ensuring accuracy and timely turn around.
• Coordinates payroll data to sends to corporate headquarters to be processed by an outside vendor.  Never missing a payroll date.
• Managed various personnel actions including   timecard maintenance and approval and vacations schedules.
• Purchases office supplies, ensuring adequate on site inventory within allocates supply budget.
• Manages and quickly disseminates mail to appropriate recipients.
• Member for Healthy, Safety and Environment committee ensuring accurate training records are kept.
• Assists with ordering and setting up parts.
• Recipient of 2010 Excellence Award for working beyond expectations, maintaining high standards and attention to detail.
• Coordinated office renovation project to ensure it was competed in a timely manner without interruption to business.

Front Desk Administrative Assistant

WhereToLive.com:                                                                                           2001-2002

Specializes in providing Internet-based marketing and productivity solutions for the real estate industry.

Provided administrative support to 12 staff members.

• Managed the front desk including receiving walk in customers.
• Set up and organized on-site meetings, luncheons and events.
• Assisted with travel information and arrangements.
• Conducted online research for properties.

Office Manager                                                                                

Marinan Group                                                                                     1986-2001

 A design and branding firm specialists that worked with Fortune 100 companies and nonprofit organizations across industries. Print campaigns, interactive media, event planning and trade show production.

Managed office operations, provided comprehensive and professional administrative support to the lead graphic designer and to assist copy writing departments.  Juggled multiple responsibilities in a graphic design deadline-driven environment.

• Processed accounts payable / receivable to ensure invoices were accurate and processed quickly.
• Coordinated relationship with vendors through regular communication and outreach.
• Managed office supply inventory, ordering and purchasing while maintaining costs and ensuring adequate supply.
• Orchestrated timelines and deadlines between creative staff, vendors and customers.

Education                                                                                                                               

Associates degree –Mt.IdaCollege