Customer Service Rep

Posted on: 2012-02-24

Skills: Hard-worker, Strategic planning experience, Accounting experience, team oriented, written and communication skills, highly skilled in Microsoft Software, more than 10 years in customer service and administrative environments, highly motivated and very professional.

Job experience

David’s Bridal (CSR)                  Chicago, IL                                                                                     Nov.2012-current

• Customer Service Representative
• Scheduler with appointments and confirming
• Handled daily inventory, mailing
• Very Detailed with clients events

Quicken Loans (Client Specialist)   Livonia. MI                                                                      June 2010-Oct.2010

• Entered, revised confidential information in the systems on a daily
• Providing time management with company deadlines
• Active Client Support services
• Daily faxing, mailing, emailing and contacting over 100 clients a day

Bar Louie Restaurant (Waitress)                  Chicago, IL                                                                      May 2008-Feb.2010

• Open/ Close restaurant 6 days out the week
• Displaying excellent customer service
• Promoting daily specials by becoming a Street Team Member
• Cash register experience and handling over $1000 of cash a day

Robert Morris University (Executive Assistant)                  Chicago, IL                                         Sept.2005-Sept2008

• Promoted from Student Affairs to Executive Assistant in Information Systems
• Entering confidential information in the computer systems
• Liaison for other departments
• Daily filing, answering phones, mailing and creating procedure booklets

Public Health of Metropolitan Chicago (Office Manager)   Chicago, IL                    Jan.2008-May2008

• New Hire profiles, verifying information and registering new hires
• Daily filing, answering phones and running errands
• Liaison for the office and other staff members
• Handled accounts receivable for the company

Other Professional Training:

Internship at Athletes Against Drugs  Chicago, IL                                                                              Jan.2008-Sept.2008                 

Internship at ACS/Xerox                  Atlanta, GA                                                                                               June 2005-Feb.2006

Education:

BBA- Bachelor of Administration in Management                                                                      Sept.2005-Sept 2008