Assistant Manager

Posted on: 2012-02-15

Ana M Ibarra

261 West 6th St Lowell, MA 

                                               (978) 727-5677 

[email protected]

EDUCATION 

Middlesex Community College- Lowell, Lowell, MA; Associates of Science in Business Administration, May 2010

University of Massachusetts

B.A Business Administration (Expected 2014) 

COMPUTER SKILLS

MS Office Suite: Word, Excel, PowerPoint, Social Media Applications; Internet

LANGUAGES

Spanish and English 

EXPERIENCE

COACH. Nashua, NH                                                      July 2007 – September 2011

Assistant Manager

• Managed a staff comprised of 10 members.
• Responsible for product placement to maximize sales revenue.
• Provided daily sales trend analysis to senior management.
• Led store planning process based customer sentiment and regional sales trends.

• Performed procedures in compliance with industry and company standards. 

CITIZENS BANK. Burlington, MA                                              April 2008 - May 2010

Banker I

• Establishing and maintaining positive customer relationship. 
• Actively market bank products to customers and potential customers.
• Schedule prospect appointments through initial contact or by phone.
• Cross-sell bank products to enhance existing customer relationships.
• Followed procedure and regulations.

VICTORIA’S SECRET. Salem, NH                              September 2004 – February 2006

Assistant Manager

• Provide customer service for clients. 
• Ensuring my team delivers excellent customer service. 
• Managed store merchandising.
• Recruiting, developing and retaining staff.

• Supported all store operations to ensure proper and efficient execution