Customer Service/ Crew Leader
Posted on: 2012-01-24
Profile: Results oriented, dependable professional experienced in customer service and administrative support. Excels in fast paced environments, excellent communicator with customer and good time management skills.
Employment History:
Penn Station, (Crew leader) Clinton Township, MI 05/2011-current
- Assist customer with food services
- Count Money drawers mid-day and at the end of the day sales
- Promote suggestive selling
- Assist in scheduling and truck order for the store
Burlington Coat Factory (Customer Service/Cashier) Roseville, MI 11/2010-03/2011
- Responsible for counting money in cash drawers to make sure the correction of amount.
- Responsible for maintaining the area clean and orderly.
- Responsible for solving customer\'s complaints.
- Credits, refunds, receipts are issued due to the customer\'s requirement.
Earle C. Clemens-Morganfield, KY (Medical Office Support) 09/2009-05/2010
- Checked patients in and out the healthcare facility.
- Filed patients’ charts in numerical, alphabetical and color-coding.
- Proficient in medical terminology, Trained with accurate use of copier and scanner.
- Scheduled appointments for returning patients as well as sent out reminder cards to patients with upcoming visits.
Wal-Mart (Customer Service/Cashier) Chesterfield, MI 02/2008-07/2008
- Operated the cash register with cash handling as well as check processing.
- Helped with inventory and display appearance.
- Assisted customers with any additional help they may have needed.
Education:
- Lanse Creuse North High School-Diploma Obtained
- Earl C. Clemens –Medical Office Support
Certificates and Licenses:
- Certified Medical Administrative Ass, National Healthcare Association, KY
Honors and Activities:
- 200+ hours of community service done at local churches and hospitals.
- Michigan Merit Award.
Skills:
- Proficient in multi telephone lines.
- Full knowledge of medical records and office software.
- Proficient in typing 65 wpm with 95% accuracy.