Consultant Resume
Deborah S. Lambert, M.B.A., CFA
(cell)
(daytime) Gate Post Way, Potomac, MD
PROFESSIONAL CHEF MASTER EXPERIENCE
Consultant – Chef Master.org of Metro DC Potomac, MD September -present
* Provides professional guidance for franchise contract negotiations for Chef Master to operate a deli/café inside a secure government facility.
* Developed, with Chef Master owners, a robust financial model of deli/café business that enables scenario and break even financial analyses.
* Provides Chef Master with non-profit partnership connections to provide culinary arts educational services to at-risk populations (clients with mental health issues, recently released prisoners, long-term unemployed, etc.) in Montgomery County, Maryland.
PROFESSIONAL INTERFAITH WORKS EXPERIENCE
Chief Administrative Officer – Interfaith Works Rockville, MD April -August
Financial and Human Resource Leadership / Government Contract Management:
Executive Administrator at Interfaith Works (IW), a member congregation Montgomery County non-profit that brings together people of diverse faiths to provide basic needs to , poor and homeless neighbors in Montgomery County by supporting individuals, empowering families and transforming communities.
Directly supervised the daily administrative operations of nine programs managed by four Program Directors, one Senior Accountant and person staff organization.
Functioned as the Chief Human Resources Officer of IW, oversaw all Human Resource functions, including hiring and orientation of new staff, salary and benefits administration, performance evaluation and management, and termination of all personnel consistent with IW policies and legal requirements.
* Budget Planning and Execution: Led a team of four Program Directors and one Development Director in the planning and execution of the $. million complex agency budget for nine programs with multiple funding sources, including county grants totaling $. million, federal grants totaling $. million, foundation grants totaling $. million and , individual and congregation donors.
* Financial Management: Functioned as the Chief Financial Officer of the agency and primary IW staff liaison with the Finance Committee of the Board, developed and presented the annual agency budget as well as monthly financial briefing packages that analyzed and explained budget vs. actual variances.
* Financial Management Controls: Several material weaknesses and control deficiencies were noted in IW\'s FY audit. Hired new staff during FY and worked with the Sr. Accountant to improve accounting and business office processes. Result was a clean FY audit, which included a federal A- component, with no significant deficiencies or material weaknesses identified.
* Government Contract Management: Managed two federal contracts (HUD) and Montgomery County, MD contracts worth a total of $. million, including monitoring the spend-down of each contract. Mid-year FY, identified a number of County contract revisions and Federal contract amendments that were required to ensure complete spend down of contracts. Shepherded contract changes through the County and Federal contract revision/amendment approval processes, such that a total of $K was recorded as income that otherwise would not have been realized.
Vice President of Board – Interfaith Works Rockville, MD
Chairperson – Program Committee Rockville, MD
Fact Finding / Program Analysis / Program Evaluation Reports / Operational Planning / Program Effectiveness:
Led award-winning team of volunteers who conducted comprehensive program evaluations for all IW programs including homeless shelters, clothing centers, family mentoring and emergency assistance programs. Through fact-finding and investigative techniques, the Committee developed effective metrics and Key Performance Indicators, published program evaluation reports and made program improvement recommendations to the Board of Directors. Recommendations became part of subsequent year action plans for each service program.
Interfaith Works (IW), formerly Community Ministry of Montgomery County (CMMC), received honorable mention in the Washington Post Award for Excellence in Non-profit Management. The featured recognition was the best practice of program evaluation that was done by the Program Committee that I chaired.
PROFESSIONAL VERIZON EXPERIENCE
Senior Staff Consultant – Competitive Intelligence Silver Spring, MD -
Senior Staff Consultant – Financial Budget Analyst Silver Spring, MD -
Senior Specialist – Financial Analyst Falls Church, VA
Manager – Financial Analyst Bethesda, MD
Manager – Directory Yellow Pages Operations Philadelphia, PA
Assistant Manager – Regulatory Accounting & Analysis Philadelphia, PA
Broad executive support experience as a manager in many lines of business across Verizon, including finance, business development, strategic planning and business/operations planning. Following are selected highlights of my career at Verizon:
* Performed financial opportunity analysis that resulted in the creation of a start-up Electronic Publishing subsidiary within Verizon with $M in revenue potential. Provided financial leadership for this subsidiary, including budgeting, financial reporting and operational planning analyses.
* Worked on multi-functional systems and product development teams. Performed financial valuation analyses for directory yellow page product enhancements worth $.M per year and systems initiatives worth $M per year in cost savings. Presented opportunities to local management as well as Corporate. Received approval for projects and $M annual capital budget funding.
* Award-winning resource to executive management in developing and understanding financial plans, budgets and results, winning Verizon\'s Silver Sales/Marketing Award trip in . Produced financial reports through Operations Reviews and other executive presentations that highlighted financial and operating results and strategic imperatives. Produced and published to management various financial and operational performance measurements on Balanced Scorecard report.
* Researched and communicated via bi-weekly newsletter relevant competitive, customer and market insights across Consumer and Small Business to support revenue, market share and profitability objectives. Focused on TV, High Speed Internet and telephone products.
* Researched current and anticipated competitive activity frequently via: internet, mystery shopping, along with teaming with other local and national Competitive Intelligence groups and local field Operations and Marketing. Developed Action Alerts and recommended competitive responses where appropriate.
* Large organization management experience. Directed a six supervisor, associate Yellow Pages production organization, responsible for publishing yellow page directories in Pennsylvania and Delaware worth $M in published revenue. Over three years, achieved a % ($M) reduction in claims costs using the Quality Improvement Process.
* Analyzed wireless industry trends and impact on yellow page business. Researched product concept that addressed market need. Developed financial analysis that achieved initial acceptance of product concept by senior management. Product trialed and achieved $M in first year revenue; full roll-out in ten markets with $M in revenue.
EDUCATION & PROFESSIONAL DEVELOPMENT
* M.B.A. (Finance) – Temple University; graduated Beta Gamma Sigma
* B.A. (Economics/History) – Temple University; graduated Phi Beta Kappa
* Chartered Financial Analyst (CFA)
