Customer Service

Posted on: 2011-12-11

Sheila D. Robinson

 

126-46-149th ST Queens, New York 11436       347-531-5253    [email protected]

 

 

 

   

Experience

 

CUSTOMER SERVICE REPRESENTATIVE

2008-2010  Queens Borough Public Library, Queens, New York

Assisting patron on checking in and out library material

Collecting fines and fees

Processing of new material for display

Performing all computer functions relating to clerical duties

Assisting patrons with their accounts

 

 

 

CUSTODIAN

2005-2007  Kneeses’ Carolina Cleaning Services Inc., Columbia, South Carolina

Office cleaning for the Dept of Health and Human Services

Collecting all trash

Dusting, vacuuming, floor washing, polish of all furniture

Cleaning of all bathrooms including sinks, commodes, tile, floor, doors

Outer hallways, elevators,  and maintaining of floor

 

 

   
   

Education

 

Midland Tech College, Columbia, South Carolina

Criminal Justice Program

 

 

 

 

SKILLS

 

MS-WORD, Excel, Outlook, Multi-line phone, Data Entry, Printers, Copiers, Faxes, OSHA Regulations,