Operations Manager
Posted on: 2011-10-10
Jennifer Bale
Milledgeville, GA 31061
Objective:
To obtain a job with security, opportunity, career advancement and personal satisfaction with whom I can be a valuable team member.
Work History:
12/2003 to Present: Mid GA Courier Operations Manager
- Managed 20+ employees
- Handled all hiring, discipline, rewarding and firing of employees
- Keyed payroll
- Day to day operations of all 20 routes and 300+ customers
- Created all route structures for district
- Managed fleet of 20+ vehicles ranging from scions to 26 foot straight trucks
- Assisted in Operations for two other South GA cities
- Trained all mangers for South GA
- Created training manual for new hire employees
- Created employee of the month program
- Recruited new customers for sales team
- Customer service
Accomplishments:
= best route evals in the company
= highest customer service rating in the company
= lowest turn over in the company
= lowest workers comp claims in the company
= highest safety rating in the company
2001-2003: Independent Contractor Route Driver
- Route delivery
- Hot shot specials
1998-2001: Asten Racks District Sales Manager
- Retail route sales/ Delivery
- Operations Manager for Macon, Augusta, Savannah, and Tifton areas
- Managed all inventory
- Managed 6 employees
- Signed new customers
- Built seasonal and point of sale displays
- Customer service
Accomplishments:
= Grew territory 200% first year
= Increased sales from $1500 per month to $9500 per month
= Awarded “Salesman of the Year” in 1999 and 2000
= Best inventory in the state for 3 years
Personal Interest:
Family, football, reading, puzzles, gardening, animals, traveling
References:
Tara Puckett BillieSue Heaton Diane Lindsey
Assit. Manager Wal-Mart Water Department Baldwin Cty Sheriff’s Office
Education:
Class of 1994 Washington Cty High School
Sandersville Tech – EMT
Life