My Experience

Posted on: 2011-10-07

Constance C. Shephard

134 22nd Street

Bellwood,IL60104

Hm: 708-547-8087 Cell: 630-670-8209

Email: [email protected]

 

 

Work Experience:

 

CompuSystems, Inc.                   Broadview,IL         

September 2010 - June 2011

Customer Service Representative

 

Set up new accounts

Assisted customers with changes in their accounts

Sent customers emails with their information in their accounts

Took credit card payments over the phone, assisted with web usage

 

Alcuin Montessori School          Oak Park, IL         

 July 2002 – August 2010                 

Office/Classroom Assistant                                                  

 

Answered phone, took  messages, and routed phone calls to appropriate staff

Formatted letters and documents to ensure accuracy and currency

Organized files and paperwork in the filing system

Formatted graphs and charts for office use

Assisted in various classrooms during teacher’s absence

 

Brandt Technologies, Inc.         Bensenville, IL        

August  2007 – June 2008                   

Customer Service Representative                                                     

 

Processed customers orders

Formatted letters and documents for prepaid customers

Invoiced orders on a weekly basis

Set up accounts and credit limits for new customers

Answered phones, took messages and routed calls to appropriate staff

 

Education:

 

Robert Morris College – Chicago, Illinois

Associate in Applied Science Degree – 2005

Major – Animation/Digital Effects

 

Skills:

 

Alpha & Numeric Data Entry – 12,000 keystrokes                      

Microsoft – Word & Excel

PowerPoint                    

Photoshop

Illustrator

Web Design HTML

QuarkXPress

FinalCut Pro

Director

Maya

Flash

 

 

 

 

References Available Upon Request