Account Executive
Posted on: 2011-09-12
Candice Sharda McDade
[email protected]
Education
Morgan State University, 05/2001-05/2005 B.A. in English: Literature and
Language
G.P.A. 3.875
Courses Related to Major
* Advanced Grammar
* Business Communication
* Writing
* Creative Writing
* Literature For Adolescents
* English Language/Linguistics
* Political Science
* Intermediate Spanish
* Literature of Aids
* Speech
* Philosophy/Logic
Professional Organizations
* Member of Sigma Tau Delta International English Honors Society
* Chapter Pi Upsilon. May 12th, 2005
Awards and Certificates
* Ivan L. Johnson Student Award For Service April 2004
* English and Language Arts Scholarship April 2005
* Edgar Allen Poe Award for Writing
Computer Skills
* Microsoft Word, Excel, Power Point, Access
* Long Hand; 63, Short hand 70 wpm
Experience Related To Major
* Volunteer regularly at the Harford County Public Library, Joppa Branch
8 Written or Published Works:
MILLENNIUM MINDS WRITE HERE AND NOW: Bits
and Pieces of Our Hearts. \"You\". Hartshorn & Students.2000. Pg 3.
* Teach The Learning;
Concept Syllabus for High School English: Introduction to African
American Literature. April 29th, 2004
* Mark Of The Beast February 2nd, 2005
Short Story (Re-writing as a Sci-Fi/Mystery Novel)
* Protection. March 17th, 2005
Short Story
*Strange Relationship. April 14th, 2005
Short Story
Research Papers:
* Euthanasia: The Right To Die in The Terri Schiavo Case Spring 2002
Alexie Sherman The Toughest Indian In The World March 17th, 2005
* Kevin Powell Step Into A World March 17th, 2005
Work Experience
Account Executive, Comcast, White Marsh, 06/19/2006- 01/26/2009
* 1 Call resolution
* Set up all new accounts and effectively handle current accounts
* Handle all billing issues
* Handle all product issues/troubleshooting
* IP Support/Troubleshooting
* Care and Repair
Dispatch, Comcast, Manassas Va, 1/26/2009-03/19/2010
* Track technician
* Update job status
* Contact customer as needed
* Supplement canceled jobs with new jobs
* Maintain quota on a weekly and monthly basis
* Handled all issues that pertain with the technician job
Cashier, Customer Service Home Depot, Bel Air Md, 11,2003-8,2004
(410) 638-0929
* Handled the till effectively.
* Opened and closed store.
* Achieved Bonus for Excellent Customer Service.
Sales Associate, Zales Jewelers, Bel Air Md, Fall 2002- Summer 2003
(410) 638-9656
* Sold $1,500-$7,000 a day.
* Sold $15,000-$35,000 a week.
* First in District to sell Diamond exclusive to Zales Jewelers.
* Managed all money transactions successfully.
* Maintained audits and inventory when needed.
* Occasionally prepared nightly paperwork.
* Key holder, opened and closed store.
Cashier/Assistant Manager, Hair Cuttery, Abingdon Md, Spring 2001-Fall 2002
(410) 569-1535
* Only person allowed the managing and handling of all money transactions.
* Prepared nightly paperwork when needed.
*Only person (including manager) to deposit or withdraw money to/from the
Bank.
* Helped maintain Inventory whenever needed.
* Sold hair products to customers.
Extracurricular Activities
* First Published Book, “Write Out Of This World”. 2010
* ShardaInk.com is launched for the making and distribution of Custom Art and Writing
* Created Art Business-Something Universal LLC
* Own a major portfolio of artwork consisting of more than 300 pieces
* Won 3 Art Competitions:
May 20th, 1999- 1st Place for Sophomore Yr, 1st Place overall School
May 18th, 2000- 1st Place for Junior Yr, 1st Place overall School
May 10th, 2001- 1st place for Senior Yr, 2nd Place overall School
* Artwork displayed in the Board of Education Building in Bel Air, 1999
* Artwork displayed in the Museum on Main Street, Winter 1999
* Completed over 100 portraits for pay
* Read over 1,000 books