Front Desk Receptionist

Posted on: 2011-09-05

____________________________          Jennifer Layes   ___________________________

\\r\\n

4114 9th Avenue Apt 4B Brooklyn, NY 11232

\\r\\n

(T) 917-257-4864 Email: [email protected]

\\r\\n

Career Focus________________________________________________________________________

\\r\\n

\\r\\n

With my exceptional skills, I am confident that will be a great asset to your company. I am looking for a company that has room for growth, advancement and I am willing to be a part of a professional team.

\\r\\n

\\r\\n

Core Qualifications___________________________________________________________________

\\r\\n

\\r\\n
• 3+ years office experience •    QuickBooks
\\r\\n
• MS Word •    Computer Literate
\\r\\n
• MS Excel •    60 WPM
\\r\\n
• MS Outlook •    Critical Thinker
\\r\\n
• MS Entourage •    Energetic
\\r\\n
• Highly Organized with superior •    Self-starter with a
\\r\\n

\\r\\n

attention to detail       professional manner

\\r\\n

Accomplishments____________________________________________________________________

\\r\\n

\\r\\n
• Administration
\\r\\n
• Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
\\r\\n
• Operations
\\r\\n
• Collaborated with all co-workers to ensure smooth workflow and efficient organization operations.
\\r\\n
• Accountable for all operations of busy office, including front-desk.
\\r\\n
• Multitasking
\\r\\n
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
\\r\\n
• Administration
\\r\\n
• Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
\\r\\n
• Faxing reports, photocopying collateral and scanning documents for inter-departmental use.
\\r\\n
• Customer Service
\\r\\n
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
\\r\\n
• Patient Charting
\\r\\n
• Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
\\r\\n
• Medical Records
\\r\\n
• Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
\\r\\n
• Scheduling
\\r\\n
• Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
\\r\\n

\\r\\n

Employment Summary________________________________________________________________

\\r\\n

10/2009 – 07/2010            NYC Psychotherapy           Front Desk Receptionist/Clerical           Brooklyn, NY

\\r\\n

01/2008 – 02/2009            VAM CC Corp.                        Assistant Manager                              Brooklyn, NY

\\r\\n

02/2006 – 01/2008            Rainer N.Mittl Ophthalmologist      Front Desk Assistant                Brooklyn, NY

\\r\\n

\\r\\n

Education___________________________________________________________________________

\\r\\n

                                    TCI College of Technology    Business Administration Management       NY, NY