Sales, Telemarketing, Customer Service
Posted on: 2011-08-14
L. F. Moriano
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73 Upper Mountain Avenue
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Rockaway, NJ 07866
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862-209-0481
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Objective: Seeking an administration/sales position using my extensive background in sales and customer service.
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Summary Of Qualifications
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Good organizations skills, attention to details, people skills, flexibility, and the ability to work independently and make decisions
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Experience
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2009-2011 Greenscapes Lawn Management, Denville NJ 07834
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Sales/Telemarketing
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- Increased sales by selling current customers extra services \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Contacted private individuals by telephone to solicit sales for services \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Collection of past due accounts \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Experienced with Quick Books accounts payable \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
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1983-2009 Trius Pest Management, Boonton, NJ
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Office/Sales Manager
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- Supervised an office staff, and eight field technicians \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Open and maintained a large client base, with close contacts and detailed records \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Phone sales $75,00 to $100,00 per year \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Reached and surpassed all sales goals \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Contacted old client base to generate new sales \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Scheduled all sales calls and service appointments \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Handled all client complaint calls \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
- Collection of past due accounts \\r\\n\\\\\\\\r\\\\\\\\n\\r\\n
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Education
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Two years of business courses, Fairleigh Dickenson University, Madison NJ
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High school graduate, James Caldwell High School, West Caldwell NJ
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Dale Carnegie Sales Course Graduate and Course Instructor
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Proficient in Microsoft Office
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Interests
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Writing poetry and short stories