Data Processor

Posted on: 2011-07-25

Michele Czehut

8 Rolling Lane

Hamilton, NJ 08690

609-587-8203

 

 e-mail: [email protected]

 

 

SUMMARY OF QUALIFICATIONS

Experienced provider of customer service and sales to both internal and external contacts. Versatile in both self-
paced and group work environments. Self motivated with a positive attitude. Excellent team member with a solid
work history.

 

COMPUTER SKILLS

Microsoft Word, Excel 2007, Access, PowerPoint, WordPerfect, Outlook

 

 

 

 

PROFESSIONAL EXPERIENCE

 

The Harrison Company Bossier City, LA (7/2009- 9/2010)

Data Processor

. Answer calls from over 500 customers regarding their product order on a daily basis
. Ensure all orders are into the warehouse by a timely fashion
. Place courtesy calls to customers regarding past due accounts, and new promotional products
. Pick orders through AS-400 and verify all customers are to receive their order the following day
. Create and print store labels and correct pricing
. Assist with the yearly convention regarding new products. Set up new accounts, set up merchandise
. Confirm proper route for delivery, assist with truck driver routes to ensure 100% customer satisfaction


 

 

 

Chase Home Finance Rancho Bernardo, CA (8/2005 to 10/2008)

Foreclosure Analyst

. Monitor the foreclosure process of defaulted mortgages to ensure that they comply with various
governmental and investor guidelines
. Manage approximately 800 foreclosure cases at a given time
. Provide follow up with attorneys and investors on each case, as necessary, and log all actions
. Calculate bidding instructions and provide them to the attorney for auctioning of the foreclosure property


 

 

 

Cingular Wireless Brick, NJ (11/2003 to 08/2005)

Customer Service/Sales Representative

. Conducted rate plan analysis to assure best pricing and service structures for clientele
. Assisted clients with invoicing/billing issues including contacting customer service center to facilitate
resolution of complex discrepancies
. Handled heavy sales volume both in person and on the telephone
. Prepared inventory reports and replenishing stock; and comparing competitors’ products and fee structures
to assure competitive quality and pricing


 

 

 

 

 

Czehut, p.2

 

 


 

 

Westminster Management Plainsboro, NJ (1/2003 –11/2003)

Administrative Assistant/Leasing Consultant

. Generated monthly occupancy and daily sales influx reports in Microsoft Excel
. Handled accounts receivable functions such as calculating and collecting deposit monies
. Contacted local municipalities to schedule town inspections and follow-up to obtain certificates of
occupancy and kept log of pending issues
. Executed lease agreements including thoroughly explaining lease content to applicant
. Processed background checks including credit, employment and tenancy verification for prospective
residents
. Contacted various government agencies for income eligibility verification
. Assisted residents with obtaining essential services such as electric, cable, Internet, and telephone
. Maintained documentation, service records and maintenance schedules for onsite maintenance crew and
contacted outside vendors to schedule services when necessary


 

 

Verizon Wireless San Diego, CA (3/2000 to 3/2002)

Customer Service/Sales Representative

 

 

Go Wireless San Diego, CA (2/99 to 3/00)

Store Manager

 

 

Pacific Bell Wireless Escondido, CA (10/1998 – 2/1999)

Sales Representative