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QA Lead Resume


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                                             NISHA S                                          

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Three years of experience in IT industry as a Software Test Engineer and QA, in developing, implementing and testing applications using Windows programming and also led the testing of systems belonging to the wireless network domain.


&#;    Core skills include competency in Automation Testing using QTP, Manual Testing, VC++, Win programming, and Mercury Quality Center.

&#;    Strong working knowledge of Software testing (Automated, Functional, Integration, Performance, Quality Metrics, and UAT).

&#;    Experience in defining the testing methodologies, designing test plans / scripts and executed the test cases, both in the Windows environment and in the Wireless network domain.

  • Day to day interaction with the clients for gathering the requirements and assigning the tasks to team members.

&#;    Proficient in all phases of test life cycle from test planning to defect tracking and managing the defect lifecycle.

&#;    Extensive experience in coordinating the testing effort, responsible for test deliverables, status reporting to management, and issue of escalations.

&#;    Good experience in preparation of test bed, installation testing, replication of problems & generation of bug report.






  • Wipro Technologies, Bangalore, India from Aug – July .

  • Verizon Data Services India Ltd., Chennai, India from March - till date.










Master of Business Administration

Anna University, Chennai, – , Majored in Technology Management under the Distance education Mode with an overall percentage of .



Bachelor of Engineering

Sona college of Technology, Anna University,   Salem, - , Majored in Electronics and Communication with an overall percentage of .

















Programming Languages


Operating Systems

Windows XP, VISTA

Development Tools

Visual studio .

Defect Tracking Tools

Mercury Quality Center, Clear Quest, Bugzilla, and Rational Clearcase

Automation Tool

QuickTest Professional .


MS Office.








Project :



Hewlett-Packard, Boise.



Quality Analyst



Application development and bug fixing for HP Large format printers

Team size



November – July




Project Summary:


LFP is a part of MOMBI project and handles the large format printing division of Hewlett-Packard. Played a major role as a tester as well as developer in the LFP (Large format printers) and fixed up many defects at the crucial time of release. As part of regular feature reviews, prepared documents, attended table reviews and tested the features successfully.


Roles and Responsibilities:


&#;    Reviewed the business requirements, IT design documents and prepared test plans for all assigned project releases.

&#;    Involved in testing the new functionalities based on test cases and coordinated with the development team in fixing the issues.

&#;    Ensured that all the test cases are updated in the Quality Center along with the Master test plan.

&#;    Tested critical bug fixes and coordinated with the developers ensuring that the  bug fixes meet the right timeline.

&#;    Involved in release support - Release to QA, involved in environment setup, testing the release process; thus ensuring timely delivery.

&#;    Defects were tracked, reviewed, analyzed and compared using Quality Center, Bugzilla, Rational Clearcase and Clear Quest.

Project :




Verizon Data Services, LLC, NY, USA



Team Lead



Testing and ensuring the quality of ordering and billing applications belonging to the wireless network domain of Verizon.

Team size



March   - Till date




Project Summary:


LOCAL is one of the main projects of the VPS-QE branch, in which I\'m leading a team of people. This project concentrates on the ordering and billing of customer requests for the wireless networks     (FiOS cable, HD TV, internet and mobile applications). I have been leading the team in performing the testing efforts for this project in Verizon, India.


Roles and Responsibilities:


&#;    Analyzing the business requirements for the billing and ordering applications and designing the test scripts, to be managed with the help of QC.

&#;    Leading the regression and progression cycles of the LOCAL project, using manual as well as automated test scripts.

&#;    Creation and execution of test cases and management of defects using Mercury Quality Center.

&#;    Coordinating with various development teams / systems for the timely resolution of tickets raised for bugs, for every release cycle and ensured that the PROD cycle throws up a zero percent defect rate.

&#;    Taking avid participation in the PROD cycle too and maintained a recoverable history of all possible errors and their quick resolution.

Project :




Verizon Data Services, LLC, NY, USA



Team member



Quality analysis of projects involving order processing of applications from the telecom sector of Verizon Wireless.

Team size



December   - Till date





Project Summary:


AccOrd is an order processing system for telecom requests. The inputs are validated and formatted into a service order format in such a way that it can be billed easily by an existing mainframe system CABS and returns confirmation notice to its customers. The processes involved include, creation of circuit id, critical dates, etc and communications with the existing external systems like CABS, TRKS, and LIVEWIRE.


Roles and Responsibilities:


  • Testing includes automation, integration testing, validating interfaces, system and regression testing too.


  • Involving in test requirements gathering, identifying the appropriate test scenarios and test case preparation.


  • Working on test execution, defect tracking and validating the requirements coverage.


  • Reporting of execution progress and bug status to the client side.


  • Confirming to strict standards in terms of Quality assurance during each phase of testing.


  • Active participation during the weekly status calls with the development team, to discuss open issues.


  • Monitoring the project deadline and reports any deviation on a daily basis.



v  Received the \"ON THE SPOT\" award on Dec , appreciating my exemplary contribution towards the VPS-QE project, praising my quality of work within a stringent deadline that has helped produce deliverables on time.

v  Awarded the \"U Deserve\" award on Oct , for my contribution and efforts towards the LOCAL project.

v  Earned appreciations from the client (Verizon) for working in flexible timings.

v  Recognized with the \"Hats Off\" award for my commendable work towards the MOMBI project in Wipro Technologies.





v  Induction Training on Operating system basics, C++ Programming, Wipro Technologies, Bangalore.

v  Training on Windows Internals, C++ Programming.

v  Training on QTP sessions; including the methods of writing automated test scripts.

v  Testing, Reviews & Inspection and Introduction to Quality System.

v  Software Development Life Cycle.

v  Software Engineering practices.









Date of Birth              : --


Marital status : Single