New Student Loans

Posted on: 2011-06-27

Lillian Landero

 

1149 S. Reservoir Pomona, CA. 91766  [email protected] (909) 374-9920

 

Qualifications Summary

 

• Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.
• Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
• Offer advanced computer skills in MS Office Suite, QuickBooks, Peech Tree, and other applications/systems.

 

 

 

 

Professional Experience

 

CUDL – Ontario, CA. – New Student Loans (temp via Olympic Staffing)

June 10 - Sept. 10 

 

Responsibilities: 

 

• Process average 40 new student loans per day
• Verify student and co-borrower information…i.e. proof of income, college enrollment, credit union membership verification, identification, calculate income
• Approve credit
• Contact applicants when any information missing/verify,
• Correspond with colleges/universities
• Process certification to college/universities
• Heavy communication with (call center) assisting student/co-borrower with any questions regarding status of loan or missing/verify items.

 

 

 

 

 

 

-Continued -

 

 

 

 

 

 

 

 

Lillian Landero

Page 2 of 3

 

Professional Experience - Continued

 

 

Copart – Van Nuys, CA. - Office Supervisor

2005 - 2009

 

Responsibilities:

 

• Lead the office team to provide excellent customer service
• Ensuring that the company processes were followed under the general supervision of the Office Manager and/or Assistant General Manager
• New Hire
• Train
• Develop and supervise office staff
• Manage day-to-day operations of the customer service
• Dispatch
• Billing
• Title processing functions
• Handle escalated customer issues as needed

 

First American Bank - Rosemead, CA. – Sr. Accounting Clerk
2000 - 2004

 

Responsibilities:

 

• Sold Fed Funds on the market daily
• Posting/balancing general ledger
• Fixed assets
• Cost allocations
• FR2900 report
• Bond accounting (securities bonds)
• Fedline for outgoing/incoming wires
• Corresponding bank adjustments
• Investment report
• Liquidity scheduling
• Amortization on fixed assets quarterly
• Invest in one year jumbo CD’s, and various accounting duties.

 

 

 

 

 

 

Lillian Landero

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Professional Experience - Continued

 

 

 

Universal Bank - West Covina, CA. – Sr. Accounting Clerk
1997 – 1999

Responsibilities:

 

• Sold Fed Funds on the market daily
• Accounts payable/receivable
• Processing ACH
• Posting/balancing general ledger
• Reconcile corresponding bank accounts
• Balance ATM
• Fixed assets
• Prepare board reports
• Tax deposits
• Return items
• NSF checks
• 1099’s, W-9 forms
• Perform various day to day accounting operations, system support to employees
• Traveler checks and money orders.

 

 

 

Key Skills

 

• Office Management - Records Management
• Staff Development & Training - Meeting & Event Planning - Expense Reduction
• Inventory Management - Policies & Procedures Manuals - Bookkeeping & Payroll
• Report & Document Preparation  - Spreadsheet & Database Creation       

 

 

EDUCATION

Mt. San Antonio College

Present – 2012