Administrative Assistant

Posted on: 2011-06-27

MARY LOU D’ANNA

126 Bregman Avenue

New Hyde Park, NY  11040

(516) 650-5689

[email protected]

[email protected]

SUMMARY OF QUALIFICATIONS

Detail oriented, organized professional with strong multi-tasking, time management, and interpersonal skills. Proficient in Microsoft Word, Excel, PowerPoint and Outlook.  Some experience with Mac OS.

PROFESSIONAL EXPERIENCE

AT&T MOBILITY 2008 – 2011

Administrative Assistant for Director of Sales

•  Created expense reports.
•  Compiled data from multiple sources to create presentations for meetings and ranking/statistical information for one-on-one meetings with 5 direct reports.
•  Coordinated meetings to include reserving meeting room, contacting vendors to sponsor meetings, entering meeting attendees’ names into security system and ordering food.
•  Monitored e-mails and confidential matters.
•  Maintained Director’s calendar.
• Arranged hotel/flight reservations and completed travel requisitions.
• Scheduled interviews and business lunches/dinners.
• Verified and approved all departmental human resource activities and entered location/supervisor changes and promotions into appropriate protocol.
• Reconciled bills for furniture displays in Brooklyn, Queens, Nassau and Suffolk County stores.
• Streamlined and provided updates on training reports for 35 stores.
• Gathered names for Top Gun achievers (high ranking store representatives) and printed, framed and distributed their certificates. 
• Answered/screened phone calls and greeted visiting guests.
• Sent daily report for stores achieving high ranking customer service to over 400 employees.
•  Volunteered to help in Junior Achievement program.

Consultant – Self Employed 2007 - 2008

• Assisted high school students with resume development, college applications and FAFSA forms.

JPMORGANCHASE (Formerly Chase Manhattan Bank) 1978 - 2006

Administrative Assistant  (2000- 2006)

• Compiled data for daily performance reports and payroll programs.
• Compiled and entered statistics into weekly and monthly reports for Senior Management.
• Ordered and tracked supplies for department resulting in savings to bank.
• Performed key clerical/administrative functions. 
• Coordinated and kept accurate calendars for directors and ensured meeting of deadlines.
• Initiated new procedure for reject letters dealing with EE Bonds, resulting in time and resource savings for employees.
• Maintained control of confidential files. 
• Scheduled travel arrangements. 

Secretary (1978-2000)

• Created PowerPoint charts/tables used in presentations for Vice President.
• Assisted in conducting monthly presentations to Senior Management.
• Compiled statistics for weekly reports via Excel.
• Ensured information needed from managers for weekly/monthly reports was submitted and implemented on time to meet deadlines for Senior Management.
• Produced forms to enter data dealing with work done on a daily basis.
• Typed correspondence to clients regarding their bank transactions and reports for managers and their staff via Word.
• Maintained attendance records.
• Answered and screened phone calls. 
• Developed/created an improved filing system used in Customer Service.
• Recreated, simplified and improved various form letters for department.
• Data entered customer account information for wire transfers.

References are available upon request.