Administrative Assistant
Posted on: 2011-06-27
T. Simone Whitaker
3427 7th Avenue
Los Angeles, CA 90018
Phone: (323) 309-8062
Email: [email protected]
Objective
Advance within an organization by maximizing my potential and establishing myself as a valuable employee by demonstrating integrity and dedication.
Functional Summary
- Expert in customer care/communication, problem solving and relationship building.
- Microsoft power user with proficiencies in assorted databases. Typing Skills: 65wpm.
- Strong ability to perform a variety of tasks & satisfy the needs of the many departments within a company.
- Excellent communication and analytical skills; detail oriented and adaptable.
- Uncommon ability to read and understand legal documentation and publications.
- Ability to coordinate multiple projects and meet deadlines.
- Excellent organizational, planning and time management.
- Ability to handle customer inquiries and complaints in a professional manner.
- Exceptional skills answering a high volume of calls and handling all customer service aspects of a company.
Employment History
AB Tek Solutions Administrative Assistant
Encino, CA April 2010 – March 2011
- Provide administrative/secretarial support such as answering telephones, emails, assisting visitors and resolving a range of administrative problems & inquiries.
- Establish, maintain and update files, databases, records and other documents; Develop and maintain and perform routine analyses and calculations in the processing of data for recurring internal reports.
- Versatile individual with outstanding organizational skills with the ability to juggle a variety of tasks at once. Excellent all-around communicator with the ability to work with individuals at all levels of within companies.
Los Angeles Superior Court Court Services Assistant III
County of Los Angeles November 2005 – March 2010
- Perform data entry and ensure the accuracy of data being input; access computerized case management systems and databases to retrieve information; update case records by entering citations, warrants, judgments, dismissals and payments.
- Answer questions regarding court policies and procedures, review and process legal documents for completeness and compliance with legal requirements, cashiering and assist in performing basic calendaring duties.
1-800 Dentist Call Center Operator
Culver City, CA October 2004 – November 2005
- Provide telephone and online customer service/support within a high volume call center (handling an average of 95 calls/ internet inquiries a day).
- Match pre-screened callers with dentist in their area based on dental needs and insurance
BG North America Data Entry Clerk
Burbank, CA April 2004 – October 2004
- Administer & maintain data entry requirements by following data program techniques & procedures.
- Regulate, verify and enter customer & account data by reviewing, correcting, deleting or re-entering.
Education
University of Phoenix ~ Criminal Justice ~ Expected Graduation: June 2012
References
Adam Bohn Avelina Harris
AB Tek Solutions Los Angeles Superior Court
CEO Court Services Supervisor
(818) 355-1028 (310) 260 -1838
Lisa Gilbert Dionne Fant
Los Angeles Superior Court Law Office
Court Services Assistant I Receptionist
(310) 779-1812 (323) 875-6510