Medical Office Public Relations/ Marketing
Posted on: 2011-06-25
Michelle E. McManis
2201 N. Comanche Drive, #1001, Chandler, AZ 85224 ·
h-480 284-5831 · c-480 251-3939 ·
Objective
To obtain a challenging position utilizing my work experience and training, with professional skill development, career growth and the desire to help to achieve and better the overall operations, objectives and goals of an organization.
Professional Accomplishments
Medical Sales/ Marketing/ Promotion
*Secure host sites for health screenings at community organizations and corporations through the use of cold/warm calling techniques
*Develop and nurture relationships with the intention of gaining long-term working partnerships
* Educate local groups about the benefits of health screenings through educational workshops/seminars
*Manage a sizeable territory, meet weekly and/or monthly goals, and have the ability to work autonomously
Career Development/Staffing Recruiting
*Provide assistance through workshops, course instruction or personal advisement in general career exploration, decision-making, resume-writing and job search skills to students and graduates
*Maintain active and positive relationships with employers
*Develop, coordinate and facilitate with externship and work related opportunities for students
*Experience with all aspects of the recruiting process, from developing and implementing sourcing plans through screening, behavioral interviewing, reference checking, final evaluations, offer negotiation/presentation and orientation
Student Advisor/Admissions Advisor
*Advise active students on academic and attendance issues
*Process student probation statuses, complete re-enrollment request
*Planning and execution of student activities, Coordinate graduation ceremonies, Conduct new student orientations
*Recruit, interview and enroll prospective students, Provide guidance throughout the admissions process
*Advise students in course selection, requirements, and post-college plans.
Network Specialist/Data Analyst- Medicare- Senior Products
* Complete routine and moderately complex data analysis projects
*Execute special analysis projects along with regularly scheduled reporting responsibilities
*Communicate results to multiple levels in the organization and generate meaningful communications for the provider community
*Create reports to assist in the on-going management of existing projects and the maintenance of key performance measures
*Update and maintain the integrity of the Provider Master File database(s) by entering demographic and eligibility information
*Communicate with providers, market offices and other database users pertinent corrections and/or additions to the database
*Research database entries to ensure accuracy and quality of updates
Medical/Clinical/Office Management
*Venipuncture, IV administration, injections and immunizations, vitals, EKG’s, urine analysis, sport PE’s
*Cast and splint application and removal, suture and staple removal, assist with minor surgeries and in-office procedures
*Obtain referrals, call and write prescriptions, schedule appointments, surgeries and procedures
*Phone triage, answer multi-line phones, and collect co-pays and deductibles
* Manage staff of front and back office including five providers
Personal Skills
*Ability to interact with all levels of individuals, Positive attitude and willingness to learn
*Detail oriented, problem solver and team player, Ability to multi-task and prioritize
*Great leadership skills, excellent communication and people skills
*Computer skills including MicroSoft Office Suite, ORACLE database, VISIO, Campus 2000 and Internet
*Strong Medical Terminology, Knowledge of NextGen EMR
Employment History
April 2011- present
Public Relations/ Office Manager
Dr. Ameesh Garg, Mesa, AZ
December 2010- February 2010
Medical Office Supervisor
Drs. Goodman & Partridge, Queen Creek, AZ
August 2010- November 2010
Career Services Coordinator
Lamson College, Tempe, AZ
April 2010- July 2010
Health Services Coordinator
HealthYes! Preventive Screening, Austin, TX
April 2008- March 2010
Career Development Assistant
Pima Medical Institute, Mesa, AZ
February 2007-April 2008
Network Specialist/ Data Analyst- Medicare Advantage
Humana Inc., Phoenix, AZ
June 2006-Dec 2006
Admissions Representative
Everest College, Mesa, AZ
April 2003-June 2006
November 2005-June 2006
Student Services Coordinator
April 2003-November 2005
Career Development Assistant
Pima Medical Institute, Mesa, AZ
November 2002-April 2003
Back Office Supervisor/ Medical Assistant
A Woman’s Place, Mesa, AZ
October 2001-November 2002
Medical Assistant/ Immunization Coordinator
Gilbert Center for Family Medicine, Gilbert, AZ
December 2000-October 2001
Branch Manager/Staffing Coordinator
QC Inspection Services, Mesa, AZ
1995-2001, I was employed by doctor’s offices and clinics as a Medical Assistant.
Education
1995
Sports Medicine Medical Assistant
Institute of Medical & Dental Technology, Mesa, AZ
1994
General Studies
Dobson High School, Mesa, AZ
References
References are available on request.