Location Manager

Posted on: 2011-05-13

VALERIE LERMAN-GREENE

EXPERIENCE

April 1999 – Present: Location Manager, Chicago, Illinois (Part-Time)

Polystar International, Manila, Philippines

• Utilize Internet resources to research and purchase products for travel and home use, books, professional articles, and DVDs, for shipping overseas.
• Payables and receivables.
• Problem-solving.
• Correspondence and updates to home office.

March 2009 – Sept 2009: Customer Service Representative (Temporary/Contract)

CCH/Wolters Kluwer, Chicago, Illinois

• Provided user support, including level one tech support, to legal and tax professionals for research-based Internet platform.

Dec 2008 – March 2009: Bookkeeper (Part-Time)

24/7 HVAC, Skokie, Illinois

• Payables.
• Receivables.
• Bank reconciliations.
• Vendor relations.
• Reorganization of filing system.
• Collections.

April 2007 – July 2008: Office Manager (Part-Time)

CABKA North America, Evanston, Illinois

• Processed payables and receivables, and ensured flow of daily updates to parent company in Germany.
• Liaison to vendors and suppliers.
• Problem-solving.
• Collections.
• Customer service.

Jan 2006 – Feb 2007: Office Manager

Airflow Heating and Air Conditioning, Skokie, Illinois

• Achieved resolution of four months of unreconciled bank and credit card statements in seven weeks.
• Payables, receivables, collections, payroll and vendor relations.
• Created and submitted waivers, draws, and certificates of insurance.
• Rewrote customer-oriented form letters, and reformatted for professional consistency.
• Customer service.
• Dispatched technicians to job sites, and maintained open job log.
• Supervised, hired, and terminated support staff.
• Purchased office supplies.
• Reorganized filing system.

June 1999 – July 2000: Administrative Assistant (Part-Time)

The Alter Group, Lincolnwood, Illinois

• Assisted departmental vice president with project management, proposals, and reports.
• Travel arrangements and correspondence.
• Maintained weekly departmental calendar of appointments and events.
• Reorganized blueprint archives.

Sept 1997 – April 1999: Secretary

Hessel and Associates, Northbrook, Illinois

• Finalized and assembled customized pension plan documents.
• Assisted three plan administrators and actuary with monthly and annual reports, IRS filings and correspondence.
• Updated and maintained customer database.
• Designed and produced quarterly newsletters and periodic marketing pieces.
• Trained new receptionist.

Dec 1995 – Sept 1997: Office Manager

Collins Consulting, Bannockburn, Illinois

• Receivables, collections, and aging reports.
• Edited and reformatted consultant resumes.
• Responsible for petty cash and purchasing office supplies.
• Trained and supervised temporary office staff.

Jan 1990 – Nov 1995: Office Manager

Eagle Technical Sales, Rolling Meadows, Illinois

• Customer service and order processing.
• Maintained smooth interaction between customers and sales staff, and between sales staff and manufacturers.
• Assisted sales staff with weekly call reports, correspondence, and annual trade show facilitation.
• Travel arrangements.

EDUCATION

2005 – BA in Management, Columbia College Chicago, Chicago, IL

VOLUNTEER WORK

Council for Jewish Elderly: on-call special event photographer; in negotiation for teaching classes in photography, movement, and creative writing.

Literacy Works/Howard Area Community Center: tutoring in ABE, and possibly ESL and basic computer skills.

Over The Rainbow Association: on-call special event photographer; on-call administrative assistant to Director of Finance.

ADDITIONAL INFORMATION

Outstanding verbal and written communication skills.  Extremely detail-oriented and organized. Computer skills: QuickBooks, Yardi, MS Office Suite, Internet research, Service CEO.  Notary Public.